Published by BetterIdea Studio on Nov 12, 2024

Report an issue with Video Cutter & Video Editor.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Video Cutter & Video Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BetterIdea Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Video Cutter & Video Editor Customer Insights

1. Ok I'm going inwow an editing app that actually does what it says it does and doesnt cry for a subscription to unlock basic features and software, ads are appropriate and fair, app works, thank you devs one day i might go premium should i find myself using it enough.

2. Good apps.Thanku for giving this type of service and performance to me, I like this app quick service and privacy, thanks and continue giving me this type of best service daily, keep it up, I will definitely share and recommend this app to 10 more and those 10 will spread this in all regions..😊😊You spend hours downloading similar apps only to discover it's not quite what you're after.

3. Not sure why but i am not satisfied with the extra frames at the beginning of my edited video but if i cut it, the video does not start at my intended time.Let's start at 5 stars and go from there.

4. The scroll feat would win itself another star....hahaBest video editing app, but opportunity for perfection missed.

5. However, video cutter ticks all the boxes as it does what it says on the tin.

6. It cuts the video at multiple points and the file size is minimum.pretty good.

7. If this feature could be added (maybe put add a little "Advanced" tab with the manual option), I will gladly revisit this review and adjust my rating.As someone mentioned, it's hard to trim off milliseconds lately.

8. After trying to find an app to downscale a 6K video to 5K, this is the only one that loads the video without crashing.

9. If you are trying to get to a certain time in the video, you have to play the video and wait for it to get there.

10. Some positive reviews so that's a bonus, and fyi, you'd be surprised how much better an app runs if you clear your cache and non expiring cookies or restart prior to loading the editor.

11. Mostly, i would like a custom resolution option that includes a slider to select res (i like 730x410 - anything in the _x410 to_x412 range).Very easy to use.

Steps to Troubleshoot & Fix Video Cutter & Video Editor Issues

1. Fix Video Cutter & Video Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Cutter & Video Editor: Restarting the app will resolve most errors.
  2. Update the Video Cutter & Video Editor App. Here is how:
    1. On Android goto PlayStore » Search for "Video Cutter & Video Editor" » Open Video Cutter & Video Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Cutter & Video Editor » click "UPDATE".
  3. Clear Video Cutter & Video Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Cutter & Video Editor servers.
    1. On Android, goto Settings » Apps » Select "Video Cutter & Video Editor" » click Storage » click "Clear Cache".
  4. Check Video Cutter & Video Editor app permissions. If any of these permissions required to use your device's features are disenabled, Video Cutter & Video Editor might not work.
  5. Uninstall and reinstall Video Cutter & Video Editor. If nothing else has worked, completely uninstall Video Cutter & Video Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Cutter & Video Editor not working


2. Fix Video Cutter & Video Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Cutter & Video Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Cutter & Video Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Cutter & Video Editor may not be able to connect to the Internet when running in the background.

Reported Issues