Published by DroidVPN Inc.

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Why should I report an Issue with DroidVPN - Easy Android VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DroidVPN Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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DroidVPN Customer Insights

1. So you need to work on this app or you lose many customers or users.my favorite app, we've come a long way together, it has been there for me every time I needed it through all the years, fast and reliable application, only what you have to do is to make many accounts, and change the IP address to 170-8 which are the fastest servers, if you're to enjoy this app❀️Hello, l have a problem with Droid VPN , l subscribed to a premium account and l was notified that it has been successfully upgraded to premium servers BUT it has refused to connect on my device and also on other devices , before it was a very good application for free net but it is changing to worse and my days are now counting down without using the app.

2. *Update #2* still randomly disconnecting for no reasonThe new Windows PC upgrade, v3.1.8 (a forced upgrade really, because the old one WON'T work without upgrade!) DOES NOT WORK! It gets stuck at "authenticating" ! Uninstalling and reinstalling it does not help...uninstalling and reinstalling the TAP Drivers does not help either!! it just doesnt work! AM A PAID/ PREMIUM USER! So its not a matter of "server full" ! Why wont you leave us the choice to use any version? Why did you force us to upgrade to a broken version yet the old one was perfect?This app has helped me a lot but connecting it is a harder on 3G phones and after the account has reached download limit, it may take three days without reloading.

3. Even the premium version does the sameGood lord this app doesn't connect for nothin lol no matter how many times I disconnect, reconnect or even change the server, it always disconnects and says sum stupid thing like "Downstream detected" or somethin when my connection is perfectly fine.

4. ThanksAt my first subscription, the app was very good but it's just the second subscription but it is suckingπŸ™„πŸ€―πŸ€―πŸ₯΅ to the extreme, am really fed up of it, it can't connect and when it connects, it disconnects immediately!!! So annoying because I paid and now the VPN can't connect for even a minute, And it's too very slow!!!The app takes ages to connect, and when it finally connects, it automatically disconnects in just a few seconds.

5. It doesn't connect at all and for the free versions, it indicates that the download limit has been reached yet you have not been connected to it for about 3 days.

6. But overall it is a nice app πŸ‘I love this app alot but sometimes it says "server is full" for almost an hour while trying to connect it...... And I also wish it had unlimited data access... That would be the best then.

7. If you could work on that, then await for my five stars, otherwise two stars are enough for you, for now.The app was good in the previous versions but now it's terrible.

8. The app can't connect immediately, it takes several attempts before it can connect.

9. But it's irritating for a VPN App not to connect with just a click.

10. I would like the droid VPN team to make this app better for 3G smart phone users ,and then I will give you five stars.

11. You have to try it several times before it can connect.

Steps to Troubleshoot & Fix DroidVPN Issues

1. Fix DroidVPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DroidVPN: Restarting the app will resolve most errors.
  2. Update the DroidVPN App. Here is how:
    1. On Android goto PlayStore » Search for "DroidVPN" » Open DroidVPN - Easy Android VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DroidVPN » click "UPDATE".
  3. Clear DroidVPN - Easy Android VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from DroidVPN servers.
    1. On Android, goto Settings » Apps » Select "DroidVPN - Easy Android VPN" » click Storage » click "Clear Cache".
  4. Check DroidVPN app permissions. If any of these permissions required to use your device's features are disenabled, DroidVPN might not work.
  5. Uninstall and reinstall DroidVPN. If nothing else has worked, completely uninstall DroidVPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DroidVPN not working


2. Fix DroidVPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DroidVPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DroidVPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DroidVPN may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi we need Help In Zimbabwe we cant Connect to droidvpn now it's saying Proxy replied with a 302 code status! Please help

    β€” by Wilson kajengo 3 months ago

  • Hello i would like to delete my account, i know this step is dangerous. Can you do it?

    β€” by Sasha 7 months ago

  • Username:Helldior3030
    Password:3030

    β€” by Hiull5050 9 months ago

  • NΓ£o consegui fazer login vem invalid auth data receber

    UsuΓ‘rio israelchichaque

    β€” by Israel 1 year ago

  • No complaint inneed of premium account

    β€” by Tino 1 year ago

  • I made two payments

    1:machine256
    2:hisense256


    Yesterday but up to now ,they haven't been activated

    β€” by Atulinda James 1 year ago

  • Am failing to connect to premium server and I have already subscribed to premium account

    β€” by Freddy 1 year ago

  • May you please delete this account

    β€” by prospernz 1 year ago

  • Pliz help me and delete all usernames and accounts already made

    β€” by Tumusiimediana 2 years ago

  • Fail to log in

    β€” by Bauseye Denis 2 years ago

  • Hi please I need help I made a mistake of attempting to download torrent with a wrong server unaware and I was suspended my premium account please my you forgive and restore my account please
    Thank you in advance

    β€” by Farai Prince Kumbirai 2 years ago

  • Droid vpn connects but can't access the internet

    β€” by Katopau 2 years ago

  • My premium account was suspended after I downloaded the utorrent downloader app, hadn't even used it yet anyway. When I checked the terms of service I realized torrents were not allowed on US servers. How long will the suspension last? My account name is Sean7

    β€” by Sean Curve 2 years ago

  • Hello l have incorrect username to an droidseller to upgrade to premium sooo is it possible to change to the correct one

    β€” by Kudzai Magonyo 2 years ago

  • Delete my username and account

    β€” by Tinotenda 2 years ago

  • Plz register me I need an account

    β€” by Majid322 2 years ago

  • Plz register me

    β€” by Majid322 2 years ago

  • Why isn't my vpn not working

    β€” by Namugambe nuriat 2 years ago

  • Because i forgot my password

    β€” by Jahwalacy 2 years ago

  • It's not activating

    β€” by Tky18 2 years ago

  • I would like to delete my Droid VPN account

    β€” by Love 2 years ago

  • can i have my account deleted

    β€” by elvis 2 years ago

  • My account is Invalid

    β€” by Wizzard256 2 years ago

  • L want it to be premiam

    β€” by Xavier soarta 2 years ago

  • I need my Droid VPN accounts to be deleted from my Google account.

    β€” by Akatwebembera Bright 2 years ago

  • I want a new account

    β€” by Hamilton 2 years ago