Published by Mudit Goel on Nov 5, 2023

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Why should I report an Issue with Password Secure?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mudit Goel to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Password Secure image 1 contact Password Secure image 2

About Password Secure

1. With this app you can save Credit or Debit card details, various accounts' username, password, all kinds of custom details, confidential images and documents are just on click away.

2. With Password Secure all your data is ENCRYPTED and gets stored in the phone's memory.

3. Here is the solution, PASSWORD SECURE keeps every kind of credentials in your phone memory itself completely OFFLINE.

4. If you are irritated with forgetting your Account Password, Credit/Debit Card Details or scared of losing your credentials?

5. Here you can store your CREDIT/DEBIT CARD details, your WEBSITE credentials, your confidential IMAGES and CUSTOM data.

6. Hence, you need not to worry about hacking of your confidential details, password or confidential documents.

7. You can unlock the password using FINGERPRINT scanner of your mobile device, so you need not remember any password at all.

8. You can unlock the password using PATTERN as patterns are easy to remember as compared to user id and password.

9. You can create the BACKUP of your data and save it in the phone's memory or your laptop or desktop or share on mail or drives, etc.

10. MULTIPLE LOGIN options make you relaxed as you need not to just rely on the master password of this app.

11. You can login via your master password, patterns or combination of security questions.

Password Secure Customer Insights

1. that we can add image to cards, and other... and Crop, Rotate or Edit images, Also login with fingerprint and select in setup.. Thank youDon't know how the hell I log out, it's not in the help menu, I can't find it anywhere else, it does it in its own good time đŸ¤” I think... All of these apps must be written by a 15 year old with no life therefore no life to protec I guesst.

2. Ans of your question = When I took a backup of the password, then cleared the data of the app, after that I again entered the password in the app ( this time i use other password ) and then restored the data that was taken, then without any password, it was restored in the new account.Wish I could alphabetize my entries , would be much easier to find a specific item.

3. Good job.A solid app with good user customization options for adding fields.Great App!!! Wow, it just did something else amazing for me!!! Hallelujah, Amen!!!Quick..easy to use.

4. Well, it's now January 10,2018 and have not received any instructions to resolve my issues !Its very good.

5. Thanks for the good work.Offline. Simple to use.

6. You can decrypt any one's data if you have access to the backup file.

7. Why can't the IT boffins just hire an old guy @ £nothing/hr to help ? Know better I guess...pffftgot a new phone.

8. used the same login, but didn't transfer over or save my passwords upon logging in.

9. It's such a hassle to move to something (app) as equally poor but in different areas you didn't know until u are in.

10. How can I edit my username ? Other than that, absolutely no complaints.

11. Otherwise a good app.Wow! This is a wonderful app.

Steps to Troubleshoot & Fix Password Secure Issues

1. Fix Password Secure Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Password Secure: Restarting the app will resolve most errors.
  2. Update the Password Secure App. Here is how:
    1. On Android goto PlayStore » Search for "Password Secure" » Open Password Secure » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Password Secure » click "UPDATE".
  3. Clear Password Secure app cache: Clearing cached data will force your app to retrieve the latest data directly from Password Secure servers.
    1. On Android, goto Settings » Apps » Select "Password Secure" » click Storage » click "Clear Cache".
  4. Check Password Secure app permissions. If any of these permissions required to use your device's features are disenabled, Password Secure might not work.
  5. Uninstall and reinstall Password Secure. If nothing else has worked, completely uninstall Password Secure then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Password Secure not working


2. Fix Password Secure Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Password Secure be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Password Secure not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Password Secure may not be able to connect to the Internet when running in the background.

Reported Issues