Contact SecureSafe Password Manager Customer Service

Why should I report an Issue with SecureSafe Password Manager?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DSwiss Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The service is unique because of its strong double encryption, triple data storage and zero knowledge architecture, which ensures you the very highest level of data security and privacy protection. • No one but you can decrypt and access your data – not even our employees (including programmers). • All data transferred between your device and SecureSafe is sent via HTTPS. • Passwords are encrypted additionally for maximum security. • Multiple layers of data security in Swiss high security data centres, one of which is located in a former military bunker. • File safe: Store and edit all of your important files in your digital safe and access them anywhere, anytime. • Password manager: With the free version of SecureSafe, you can store up to 10 unique passwords.

2. Simply use the integrated password generator to help you create strong passwords. • Data Inheritance: With the help of Data Inheritance you ensure that family members or business partners can access important data such as passwords and PINs should you be involved in an emergency or pass away (this feature must be activated via our web application). • SecureViewer: With the integrated SecureViewer feature, you can open and read PDF files without leaving a digital trace on the computer used.

3. This feature is helpful if you need to view sensitive information while using a public WLAN (for example at the airport or in a hotel). • Mail-In: Mail-In is an email inbox, which is integrated in your SecureSafe.

4. When you send emails to your SecureSafe address, all attached documents and files will be saved directly in your safe.

5. SecureSafe is a multiple award winning app for online file storage and password management.

6. Email with no attachments are saved as text documents. • SecureSend: Thanks to SecureSend, you can encrypt and send up to 2 GB large files to any recipient of your choice (recipient does not need SecureSafe to download file). • SecureCapture: The integrated upload function allows you to use your phone to take a photo of an important document such as a receipt and save it directly to your safe.

1. Not really any need to spend money on the extra storage and even if you don't there aren't any ads.This app used to get good, but now everytime I log in it errors out and closes 4/5 times, not very good for an app I'm paying for!For the benefit of doubt and how it really works 3 stars.

2. I will be more careful from now on.Have been using this app for a very very long time... It's kept my passwords and select files safe for as long as I can remember.

3. It keeps saying "error," so I can't copy and paste any passwords to fill in quicker.

4. I'm paying for this, and yet it doesn't work? This shouldn't be happening, considering I pay for it.Can no longer login.

5. It is actually scary that I have trusted this for so long only to be completely crippled because you can't get access.This app was great until I started experiencing issues on my desktop app a couple of months ago.

6. If your life revolves around your access to this platform for passwords or documents, you are in big trouble.

7. VERY DISSATISFIED USER.Hello - I have been paying for this app for over 10 years.

8. I originally downloaded this app to secure my login to Dropbox and Drive (which anyone can get into through Google if they get a hold of your phone).

9. Now everything is in one place to pay credit cards, cable, etc.For the past 6 weeks, my secure safe won't work.

10. Error message was related to user name that was already in use.

11. Been using Securesafe for more than 10 years with no problems until now.

1. Fix SecureSafe Password Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SecureSafe Password Manager: Restarting the app will resolve most errors.
2. Update the SecureSafe Password Manager App. Here is how:
   1. On Android goto PlayStore » Search for "SecureSafe Password Manager" » Open SecureSafe Password Manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SecureSafe Password Manager » click "UPDATE".
3. Clear SecureSafe Password Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from SecureSafe Password Manager servers.
   1. On Android, goto Settings » Apps » Select "SecureSafe Password Manager" » click Storage » click "Clear Cache".
4. Check SecureSafe Password Manager app permissions. If any of these permissions required to use your device's features are disenabled, SecureSafe Password Manager might not work.
5. Uninstall and reinstall SecureSafe Password Manager. If nothing else has worked, completely uninstall SecureSafe Password Manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SecureSafe Password Manager not working

2. Fix SecureSafe Password Manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SecureSafe Password Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SecureSafe Password Manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SecureSafe Password Manager may not be able to connect to the Internet when running in the background.