Contact Cloud Secure Customer Service

Why should I report an Issue with Cloud Secure?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NewSoftwares LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. what?I just locked my Google drive (made the lock green) and I checked my list of apps again and the drive was still there and it opened just as usual when I clicked it? what the heck? what's the purpose of this app?Not good...... cloud apps remain unlocked even after purchasing of paid version.Below Expectation.

2. This app only works when it is opened before i open the google drive.It show me a message 'cloud secure are stopped .'...Add fingerprint option to open the apo.does NOTHONG ... garbage ... minus 100 ... not ZERO ...Superb and DefensiveGoodIf u will open this app after a long time.

3. opened my drive after 4 days suddenly it opened without asking anypasswordHmm really impressed, all clouds in one roof.

1. Fix Cloud Secure Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cloud Secure: Restarting the app will resolve most errors.
2. Update the Cloud Secure App. Here is how:
   1. On Android goto PlayStore » Search for "Cloud Secure" » Open Cloud Secure » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cloud Secure » click "UPDATE".
3. Clear Cloud Secure app cache: Clearing cached data will force your app to retrieve the latest data directly from Cloud Secure servers.
   1. On Android, goto Settings » Apps » Select "Cloud Secure" » click Storage » click "Clear Cache".
4. Check Cloud Secure app permissions. If any of these permissions required to use your device's features are disenabled, Cloud Secure might not work.
5. Uninstall and reinstall Cloud Secure. If nothing else has worked, completely uninstall Cloud Secure then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cloud Secure not working

2. Fix Cloud Secure Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cloud Secure be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cloud Secure not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cloud Secure may not be able to connect to the Internet when running in the background.