Contact Build.com Customer Service

Why should I report an Issue with Build.com - Home Improvement?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Build.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Quickly find exactly what you’re looking for by selecting Kitchen, Bathroom, Plumbing Fixtures, Lighting, Fans, Hardware, Decor, Appliances, Heating & Air (HVAC), Flooring, Outdoor, Designer Home, Smart Home, or Commercial Products.

2. Orders delivered according to your project schedule. You can count on Build. com to have the highest-quality home improvement products from the brands you trust.

3. The app makes it easy to connect with our LIVE Project Experts for free advice and help finding the products you need to make every project a success.

4. You’ll get great prices on products that match your unique style, and fast, free standard shipping on orders over $49.

5. Download the free app to shop the latest styles, unique products, and finishes you won’t find anywhere else.

6. You’ll get exclusive savings on top brands, notifications on clearance & liquidation items, and instant price-drop alerts.

7. Working on a renovation, remodel or home repair? Build. com is the app for all of your home improvement projects.

8. Connect directly with your dedicated Account Manager for free by phone or email.

9. Track your carts, orders, and invoices and get up-to-date notifications about your shipments.

10. Organized to make shopping easy, the app lets you sort by room or department.

11. In-app access to the entire Build. com Network of Stores.

1. Everytime I open the app I have to tap and hold to verify that I am human, most times after this completes it just fails to load the home page (or any page).

2. They need to work on resizing to work with multiple screen sizes.When first installed, this app worked great.

3. Unable to see how to get it work.work well with simple search termsGreat app for my business.

4. The projects feature and automatically matching items that go together is a huge help.This app used to work for me and I have purchased several things from it.

5. But when I open the app, I am directed to a page stating difficulties are being experienced and apologizing for the inconvenience.

6. When I try to open a project it just keeps trying to load but never displays anythingThis app is not compatiable with tablets.

7. Looking up product is fine but if you click into the product you want to view it zooms in to the point of not seeing any information.

8. One stop shop, life made easy.App works without a hitch.

9. As a Contractor they make it super easy for me to order and receive a fast array of finish products.

10. I can pre shop on app and confirm in showroom with customers, then finalize everything and order all on the app when I get back to office or even on phone.

11. I have tried uninstalling and reinstalling but it still doesn't work.

1. Fix Build.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Build.com: Restarting the app will resolve most errors.
2. Update the Build.com App. Here is how:
   1. On Android goto PlayStore » Search for "Build.com" » Open Build.com - Home Improvement » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Build.com » click "UPDATE".
3. Clear Build.com - Home Improvement app cache: Clearing cached data will force your app to retrieve the latest data directly from Build.com servers.
   1. On Android, goto Settings » Apps » Select "Build.com - Home Improvement" » click Storage » click "Clear Cache".
4. Check Build.com app permissions. If any of these permissions required to use your device's features are disenabled, Build.com might not work.
5. Uninstall and reinstall Build.com. If nothing else has worked, completely uninstall Build.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Build.com not working

2. Fix Build.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Build.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Build.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Build.com may not be able to connect to the Internet when running in the background.