1. Download the official app of Kansas - iKan - to renew your vehicle and order Vital Records such as birth, death, marriage and divorce, all with the help of a friendly chatbot.
2. Skip the trip to the DMV and renew your Kansas vehicles with iKan. Paper forms? Gone.
3. We’ll store your receipts, vehicle info, and payment in the app so you can get back to worrying about things that matter.
4. Get your certificates with just a couple clicks!
5. Select order by mail or pick up in the office and get notified when it is ready. iKan is offered as a convenience to the Kansas residents.
1. Paying a convenience fee to make your lives easier always rubbed me wrong!Worked well for me for a vehicle registration, and way better than standing in line! An e-copy of my receipt / proof of registration is easily accessible (w/ email that can be printed or forwarded to family), and it seems that if the doesn't support a service at least it has a link to the right govt site.
2. It's also asking for my location so I can update my credit card information, which seems like info it shouldn't need.My phone, a relatively new model running Android pie, worked great before installation of this app.
3. This app used to work really well, but the last two times I've tried to renew my vehicle registration, it gets REALLY laggy about halfway through the process, to the point I've closed out and started over before realizing it isn't crashing; it's just taking 20+ seconds to register each scroll or tap.
4. The lack of an update since May 2022 makes me question whether this app is even still viable and with dismal performance like this there is very little confidence in the security of this app considering it deals with sensitive information.Unresponsive, can't even complete simple tasks.
5. Other functionality such as paying registration fees worked great.
6. Worked great for plate renewal, in a few years I'll update with licence renewal review.
7. Stick with the website for payments, and avoid this app until they get the bugs worked out.Unable to upload file when trying to change my address.
8. But... After uninstalling the iKan't app, everything is great again, and my phone is back to being fast and doesn't freeze every other minute.
9. Tried to use the wizard to get a document and the app kept freezing up and was never able to complete a simple request after many attempts.
10. (Shakes head at lack of user testing)Lame that we are charged for the convenience of using our phones.
11. When this is the only way to electronically get vital records ordered without paying for 3rd-party payment processing, it is nothing but a joke.