Contact myJacksonCounty Customer Service

Why should I report an Issue with myJacksonCounty?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PayIt to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Introducing a faster, easier way to pay for all your Jackson County property tax.

2. With myJacksonCounty, residents can monitor account status, set up one-time payments, schedule future payments, manage payment options, and receive reminders when a new statement or bill is made available.

1. It would make things easier to keep track of multiple things we pay taxes on.The problem with this app is when you try to put your debit card information it first asked for your GPS location which I don't understand that it when it goes to that it freezes up won't let you do anything else this should be fixed cuz I don't want to drive all the way up there just to payI was just sent a notification from a security app on my phone that this app is opening up my camera.

2. I was thrilled to finally have an easy way to deal with taxes and keep receipts but of course now that's not an option for me and that's really frustrating.Super easy to use! Effortlessly searched for and linked multiple accounts to my profile, then quickly added a payment method (it supports both cards and ACH/bank accounts) and paid my tax bills.

3. Delete information on my SD Card?? Why do you need to do that? When I called and asked why my value was being raised by 20% after nobody came to my house I was literally told, "what do you think my life is like? Go @#$% yourself " and then the coward hung up.This site does not properly handle email addresses with .cc top level domains.

4. Probably struggles with others that are newer or less common.Easy to use and view receipts of previous transactions.Very helpful 👌 but hard to understand for elderly users.confusing. what's with the fee of $20.? what happened to the $2.00 fee.

5. The app was working fine on my husband's phone, then his screen broke and he had to switch phones.

6. Also I was able to access receipts from previous years right in the dashboard.

7. I do like how easy it is to look up previous years.

8. The conversational flow of the app is very intuitive!It's for paying taxes and that's never fun, but they did a decent job.

9. Please fix whatever is causing this app to not work on certain phones.

10. It's easy.

11. The only thing I'd like is the ability to edit the name of the parcel.

1. Fix myJacksonCounty Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart myJacksonCounty: Restarting the app will resolve most errors.
2. Update the myJacksonCounty App. Here is how:
   1. On Android goto PlayStore » Search for "myJacksonCounty" » Open myJacksonCounty » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for myJacksonCounty » click "UPDATE".
3. Clear myJacksonCounty app cache: Clearing cached data will force your app to retrieve the latest data directly from myJacksonCounty servers.
   1. On Android, goto Settings » Apps » Select "myJacksonCounty" » click Storage » click "Clear Cache".
4. Check myJacksonCounty app permissions. If any of these permissions required to use your device's features are disenabled, myJacksonCounty might not work.
5. Uninstall and reinstall myJacksonCounty. If nothing else has worked, completely uninstall myJacksonCounty then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing myJacksonCounty not working

2. Fix myJacksonCounty Server issues & Internet Connection

1. Check network connection: An unstable Internet will make myJacksonCounty be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to myJacksonCounty not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, myJacksonCounty may not be able to connect to the Internet when running in the background.