Published by Mobile Shop Usa on Aug 29, 2023

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Why should I report an Issue with Mobile Shop?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mobile Shop Usa to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Mobile Shop image 1 contact Mobile Shop image 2

About Mobile Shop

1. Mobile Shop application allows you to browse the products and know the latest prices and offers and complete your purchase.

2. We’re on a mission We want to turn contacts into conversations and transactions into relationships.

3. That's why we're changing everything about the world of mobile devices: your devices, how you can buy them, use them, upgrade them ... well, you get the picture.

4. Our philosophy is simple: we offer uninterrupted smiles, memories and peace of mind.

5. So when you buy from our stores your new smartphone or tablet, we walk with you. Our unique services.

6. We just want to make the most of your digital life, and we'll go as far as possible to make it happen.

7. We're always in touch all the time.

8. Seriousness is the only language we know.

Customer Insights

1. Quickly go to your real apple account and change your password.It doesn't work, can't even find Apple 11, wasted time over even installing this, ridiculous and annoyingWow this awesome .it has helped me to view and check the Apple products.

2. Although try to lower the price of any devices, that are yet to come.I was excited to open this but when I did it says there is an error so that's why I rate it a one star please fix this problem!:(This doesn't work I down loaded this and it doesn't open it says to close it.This app is a scam.

3. Definitely the best, and always at the most updated parts of technology,whether if it had some of the highest rates of any search engines.

4. Kudos!BE VERY CAREFUL THIS IS A SCAM APP!!!!!! 900$ FOR A PS4 SLIM IS A SCAM.

5. If you try to login they will have your password and name.

6. PLEASE BUYER BEWARE.

7. I love this app.

Steps to Troubleshoot & Fix Issues

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart : Restarting the app will resolve most errors.
  2. Update the App. Here is how:
    1. On Android goto PlayStore » Search for "" » Open Mobile Shop » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
  3. Clear Mobile Shop app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
    1. On Android, goto Settings » Apps » Select "Mobile Shop" » click Storage » click "Clear Cache".
  4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
  5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing not working


2. Fix Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.

Reported Issues