Contact Vivitar 360 View Customer Service

Why should I report an Issue with Vivitar 360 View?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sakar International, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. cannot view or download files to phone (Galaxy Note 9) no real camera control be nice to have a time lapse function cant download editor from Vivitar siteCan't view pictures or videos taken on my phone that is connected successfully to the cameras WiFi.

2. I am returning the Vivitar 360 camera and deleting to app.This app does not allow downloading of pictures or video to phone as advertised.

3. It does allow remote connection to 360 cam via android and use of your phone as a remote viewfinder with the ability to trigger the camera video start and stop, or picture taking.

4. Nothing on the app functions.yes, quality of recordings and photos is not the best and in order to view what I've recorded,you need to take the data chip out(i have a 64 g memory chip for my ZTE Motorola) and place it back into your phone to view your stuff.

5. Now that I'm hearing on a trip I was really looking forward to using it again.Like so many others, I can control my DVR978HD just fine with this app, but when it comes time to review my footage or photos, I get stuck at a perpetual loading screen.

6. I want to love the camera, but your software won't let me!i recieved a Vivitar DVR 978 HD 360 camera for Christmas and was very excited to play around with both the canera and the recommended app.

7. I could use phone as a remote, but could not download photos or videos.

8. The app connects to the camera most of the time, but I do have a number of issues - some already addressed by other reviews, some recommended improvements.

9. App doesn't crash but we can't say whether the camera actually works since we can't see the pictures or videos.Garbage App.

10. White screen appears and glitches the phone.

11. I've tryed both vivitar 360 apps and both will not open on my phone.

1. Fix Vivitar 360 View Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vivitar 360 View: Restarting the app will resolve most errors.
2. Update the Vivitar 360 View App. Here is how:
   1. On Android goto PlayStore » Search for "Vivitar 360 View" » Open Vivitar 360 View » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vivitar 360 View » click "UPDATE".
3. Clear Vivitar 360 View app cache: Clearing cached data will force your app to retrieve the latest data directly from Vivitar 360 View servers.
   1. On Android, goto Settings » Apps » Select "Vivitar 360 View" » click Storage » click "Clear Cache".
4. Check Vivitar 360 View app permissions. If any of these permissions required to use your device's features are disenabled, Vivitar 360 View might not work.
5. Uninstall and reinstall Vivitar 360 View. If nothing else has worked, completely uninstall Vivitar 360 View then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vivitar 360 View not working

2. Fix Vivitar 360 View Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vivitar 360 View be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vivitar 360 View not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vivitar 360 View may not be able to connect to the Internet when running in the background.