Published by Canvera on Oct 11, 2024

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Why should I report an Issue with Canvera - View Photobook, Hire?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Canvera to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Canvera - View Photobook, Hire image 1 contact Canvera - View Photobook, Hire image 2

About Canvera - View Photobook, Hire

1. Search India’s largest professional photographers’ directory to find talented Indian wedding photographers, event photographers, commercial photographers, food photographers, candid photographers, children’s photographers and more.

2. The all-new app is geared to provide you powerful end-to-end photography solutions, from finding the perfect photographer for your needs to recording your images forever in lavish, award-winning photobooks.

3. Download stunning digital versions of your Photobooks on your phone, share them securely with friends and family via your phone address book or through Facebook, Twitter and Whatsapp, send and receive comments, and much more.

4. Canvera is India’s pioneering photography services company and specialises in the business of helping you record and preserve your happiest memories.

5. Simply fill in event, venue and budget details and have top Indian photographers contact you.

6. Browse thousands of gorgeous portfolios, shortlist your favourite photographers and contact them directly.

7. Photographers may also download sample Photobooks to wow their clients.

8. Post your photography requirement, from wedding and birthdays to fashion portfolios and product shoots.

9. Get photo ideas for your next shoot with Photo Inspirations and other curated collections of the most creative photos at Canvera.

10. Carry your beautiful Canvera Photobook album in your pocket!

11. All packed in a beautifully designed, free-flowing, easy to use interface.

Canvera Customer Insights

1. Kindly fix it asap.No response for OTP verification...I tried multiple times to register my phone number but it doesn't sent any OTP to the to the phone via message or email... I have so many people'sreview and it exactly matched with mine, I I request that developers to work on this and I give one star because because this app didn't helped me.App fails at getting basic functionality right.

2. Instead of so many reviews by users it seems canvera is not taking any action for resolving issue.Could not be able to download photobook! What's the point for providing PIN and app link when you can't be able to manage it? I see so many people are getting same issue from long time and still they haven't resolved it!The photoshoot doesn't download and keeps stopping at 0%.

3. And the "contact us" tab shows my own account information which is not helping in terms of whom to contact.Photobook not downloading in android 11 tried in 2 different phones but didnt dwnloaded.

4. Even when I have fast wifi connection the app shows that there is problem with my internet connection.I have been trying to download my photobook.

5. Wasted a lot of time to download but not exceeding 0% inspite of good internet connection.

6. Designer was a lady, she doesn't know the basic editing of the picture, no proper alignment, portraiture missing at the time of printing.

7. No way to contact the developers through the app.I have wasted continuously 6 hours on downloading the photobook.

8. At last, I got fed up, and I proceeded for the printing.The pictures, we gave for editing, was very sharp, once she worked and when the album came, most of the pictures were blurred, due to more editing.

9. Despite of having an excellent internet connection, my album isn't downloading.

10. I tried to register using the phone number and email id.

11. Also, my albums are not loading, though I have good internet connection.

Steps to Troubleshoot & Fix Canvera Issues

1. Fix Canvera Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Canvera: Restarting the app will resolve most errors.
  2. Update the Canvera App. Here is how:
    1. On Android goto PlayStore » Search for "Canvera" » Open Canvera - View Photobook, Hire » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Canvera » click "UPDATE".
  3. Clear Canvera - View Photobook, Hire app cache: Clearing cached data will force your app to retrieve the latest data directly from Canvera servers.
    1. On Android, goto Settings » Apps » Select "Canvera - View Photobook, Hire" » click Storage » click "Clear Cache".
  4. Check Canvera app permissions. If any of these permissions required to use your device's features are disenabled, Canvera might not work.
  5. Uninstall and reinstall Canvera. If nothing else has worked, completely uninstall Canvera then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Canvera not working


2. Fix Canvera Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Canvera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Canvera not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Canvera may not be able to connect to the Internet when running in the background.

Reported Issues