Published by Medallion Bank on Mar 13, 2024

Report an issue with Medallion Bank.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Medallion Bank?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Medallion Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Medallion Bank

1. The Medallion Bank Mobile App provides our contractors with a simple and secure method for submitting applications for financing while in the customer’s home.

Medallion Bank Customer Insights

1. I would appreciate a borrower app in the future!Downloaded the app to see my account.. It will not let me register it just goes blankNew to this bank with a loan, website doesn't work, app login not accepting the email, can't reset password because I need to go to the website and website not loading, I do not recommend getting a loan from this bankExcellent plans without a dealer cost! Easy approvals on an easy-to-use app.

2. I can't log on and when I click on Forgot Password, the app closesI'm sure it works great for the companies that use it, but it is not designed for the borrower to check their balance or make payments.

Steps to Troubleshoot & Fix Medallion Bank Issues

1. Fix Medallion Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Medallion Bank: Restarting the app will resolve most errors.
  2. Update the Medallion Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Medallion Bank" » Open Medallion Bank » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Medallion Bank » click "UPDATE".
  3. Clear Medallion Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Medallion Bank servers.
    1. On Android, goto Settings » Apps » Select "Medallion Bank" » click Storage » click "Clear Cache".
  4. Check Medallion Bank app permissions. If any of these permissions required to use your device's features are disenabled, Medallion Bank might not work.
  5. Uninstall and reinstall Medallion Bank. If nothing else has worked, completely uninstall Medallion Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Medallion Bank not working


2. Fix Medallion Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Medallion Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Medallion Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Medallion Bank may not be able to connect to the Internet when running in the background.

Reported Issues