Published by ManageEngine on Dec 20, 2024

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Why should I report an Issue with OpManager - Network Monitoring?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ManageEngine to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About OpManager - Network Monitoring

1. ManageEngine OpManager is a network management platform that helps large enterprises, service providers, and small to medium-sized enterprises (SMEs) manage their data centers and IT infrastructure efficiently and cost effectively.

2. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to set up a 24x7 monitoring system within hours of installation.

3. It offers quick access to OpManager to view the performance of devices and troubleshoot faults instantly.

4. You are only able to access your machine setup using this app if you're already running OpManager on-premises.

5. This app helps data center administrators stay connected to their IT and access it from anywhere, anytime.

6. This app is not stand-alone.

OpManager Customer Insights

1. now yall up the price x3? Even better I try to make a playlist and you can't even do so without paying ..disgusting. this sucks hard u kill the passion and create counter culturewhat help me most from this apps is that the real-time traffic of my network can be seen anytime anywhere from my phone.

2. Fantastic for checking up on email/sms notifications on the road!Push notifications make this a winner! My server is inside the network and I don't want my phone to have to stay on the VPN.

3. can it be fixed..? this issue didn't appear before in the previous version of the apps and I was happy with it.This is the perfect plug in for OpManager.

4. however, the new look of the updated apps really bothers me.. because the display of real-time traffic widget somehow got cropped so that i cannot see the latest 4-hours graph.

5. Great to have mobile access to all monitored services.Very Nice app and usefull for device monitoring.

6. $10 was the going price and it was absolute 💩 far more often then any app that I have never payed on... still buggy as hell plus sound quality and syncing issues.

7. You can clearly view the status & availability of all monitored devices and also all active alarms with color coded severity levels.

8. I've explored all the apps thoroughly..originally meant only to listen to my music and have pitch control cuz I do dance music.

9. Thanks to push notifications I know super fast when something important happens whether I'm connected or not.

10. We can even see the alerts after office hours.Opmanager mobile app is super.

11. I find it easy to immediately toubleshoot or contact the shift person to resolve the issue.done DJ thing for 20+ years.

Steps to Troubleshoot & Fix OpManager Issues

1. Fix OpManager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OpManager: Restarting the app will resolve most errors.
  2. Update the OpManager App. Here is how:
    1. On Android goto PlayStore » Search for "OpManager" » Open OpManager - Network Monitoring » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OpManager » click "UPDATE".
  3. Clear OpManager - Network Monitoring app cache: Clearing cached data will force your app to retrieve the latest data directly from OpManager servers.
    1. On Android, goto Settings » Apps » Select "OpManager - Network Monitoring" » click Storage » click "Clear Cache".
  4. Check OpManager app permissions. If any of these permissions required to use your device's features are disenabled, OpManager might not work.
  5. Uninstall and reinstall OpManager. If nothing else has worked, completely uninstall OpManager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OpManager not working


2. Fix OpManager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OpManager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OpManager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OpManager may not be able to connect to the Internet when running in the background.

Reported Issues