Contact Lively Benefits Customer Service

Why should I report an Issue with Lively Benefits?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lively HSA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Easily manage your Lively benefits from anywhere through an unrivaled easy-to-use interface, even for the least tech savvy among us. • VIEW A SINGLE VIEW OF WHAT’S IMPORTANT: Designed to tell you exactly what you need to know to make the most out of your Lively benefits and take timely action. • MANAGE YOUR ACCOUNT ON THE MOVE: Track account balance, access transactions history, manage your Lively debit cards*, and more. • INITIATE CLAIMS AND VERIFY PURCHASES: A paperless, easy claims verification process that guides you with clear instructions at every step. • CHECK WHAT QUALIFIES AS ELIGIBLE: Access the list of qualified expenses directly through your app.

2. Our comprehensive list
is always up-to-date and easy to access on the go. • KEEP YOUR DATA SAFE: Login security measures such as Two-Factor Authentication (2FA) and biometric credentials keep your account safe from unauthorized users.

3. We are committed to helping your Lively accounts reach their maximum potential through intuitive design, accessible customer support, and ongoing education.

4. The Lively Benefits app brings the simplicity and signature user experience of the Lively platform to the palm of your hands.

5. Lively is the benefit solutions provider that finally gets it right.

6. We hope you’ll give the app a try. Visit us at livelyme. com to learn more or contact Lively Support at support@livelyme. com.

1. There should be an option to submit an expense paid outside the account without having to transfer funds in and out.Lively may not have the clout of some other HSA providers, but these folks do a great job making a great option for those looking to get started.

2. This is a regression.This app is terrible if you need to change account settings or want to transfer money to invest in your Charles Schwab you have to login on there website to do so which defeats the whole purpose of the app.

3. The app gives me the exact amount of detail and control I need to manage my account on the go! If you have an HDHP and want to save money for medical purchases, give this a try.App: clean, simple interface.

4. If you have to use the webpage to manage basic account functions then what is the point of downloading the app?Should have a landscape view option.

5. An additional star for that! Let's see how long it takes to get a standard feature (landscape view) added.The app was great until the recent updates which changes the interface for submitting expenses.

6. Sure the option is there and you can adjust the numbers, but you never get the option to submit the changes so you are forced to use the webpage instead.

7. It takes to many clicks to get to basic functions like pulling up pending expenses, submitting contributions, and submitting reimbursements.

8. Notified support about the money transfer problem rather then acknowledging there is a problem I was told I don't have the latest app version which is not the case.

9. I feel like there are only a couple of things that you need the full webpage to do versus the app alone, yet I feel like including those things would create too much clutter.

10. Transactions, contributions, and investment tabs with the process to add funds and then transfer to brokerage could be streamlined.

11. Can't track deductible from provider or cancel transactions in the app like the website can.Overall the app works well.

1. Fix Lively Benefits Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lively Benefits: Restarting the app will resolve most errors.
2. Update the Lively Benefits App. Here is how:
   1. On Android goto PlayStore » Search for "Lively Benefits" » Open Lively Benefits » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lively Benefits » click "UPDATE".
3. Clear Lively Benefits app cache: Clearing cached data will force your app to retrieve the latest data directly from Lively Benefits servers.
   1. On Android, goto Settings » Apps » Select "Lively Benefits" » click Storage » click "Clear Cache".
4. Check Lively Benefits app permissions. If any of these permissions required to use your device's features are disenabled, Lively Benefits might not work.
5. Uninstall and reinstall Lively Benefits. If nothing else has worked, completely uninstall Lively Benefits then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lively Benefits not working

2. Fix Lively Benefits Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lively Benefits be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lively Benefits not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lively Benefits may not be able to connect to the Internet when running in the background.