Contact Milliman Customer Service

Why should I report an Issue with Milliman Mobile Benefits?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Milliman, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you have not set up your Security Questions/Answers or accepted the Online Access Agreement, you will be prompted to do so in the app or you can visit MillimanBenefits. com to complete your account registration. *Information displayed in the app will vary depending on plan type and each plan's display settings.

2. From your mobile device, you will be able to easily access your account details. - Contributions (and/or make changes to the amount you are saving). - Investments by fund, source or asset class (and/or make direct fund transfers).

3. Access your retirement plan information on the go with Milliman’s mobile app.

4. This app uses multi-factor and biometric authentication to keep your account information secure.

5. Visit the full site at MillimanBenefits. com to make changes that are not available through the app. Security is No. 1.

6. This app provides you with a convenient and secure way to stay informed and engaged with your account.

7. Milliman Mobile Benefits is for participants in employer-sponsored plans that are administered by Milliman.

8. Log in with the same username and password that you use for MillimanBenefits. com.

9. The images provided are for illustrative purposes only.

1. There is no reason a legitimate product should be this difficult to use.Great functionality and super helpful when I don't have access to my laptop! I love being able to quickly access all my data and make any quick changes.Broken app, this is the worst app ever, how does it keep getting more broken and awful? Who ever runs this app or is in control of it needs to go they are worthlessGreat 401k app.

2. And I tried to activate the fingerprint login and it doesn't even work, it let's me scan my fingerprint and then it goes back to the blank login page.

3. Deserves a below zero scoreHow about you fix the added security now, Everytime I login now I have to resend for a code each time.

4. After entering email for a verification code, every time it goes back to main login screen.

5. Easy to transact on my account and my balance updates daily.So frustrating!!! Oh my God I just want to check my finances and EVERY SINGLE TIME I cant because I get locked out.

6. Every time I want to check I have to do password reset even though I KNOW I have my password right.

7. A super basic function that the company has yet to figure out.Tapping on an account or the arrows does nothing.

8. It doesn't even give you an average cost basis of a holding, so you have to go to Transaction History to look up all your transactions and do the math yourself to figure it out.

9. Are there ample security features? This is so poorly designed and the functionality is awful.

10. I changed my password and I tried to log in and guess what? It says wrong password.

11. If you press the back button it asks you to logout and you have no way to get back to the landing page.

1. Fix Milliman Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Milliman: Restarting the app will resolve most errors.
2. Update the Milliman App. Here is how:
   1. On Android goto PlayStore » Search for "Milliman" » Open Milliman Mobile Benefits » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Milliman » click "UPDATE".
3. Clear Milliman Mobile Benefits app cache: Clearing cached data will force your app to retrieve the latest data directly from Milliman servers.
   1. On Android, goto Settings » Apps » Select "Milliman Mobile Benefits" » click Storage » click "Clear Cache".
4. Check Milliman app permissions. If any of these permissions required to use your device's features are disenabled, Milliman might not work.
5. Uninstall and reinstall Milliman. If nothing else has worked, completely uninstall Milliman then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Milliman not working

2. Fix Milliman Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Milliman be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Milliman not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Milliman may not be able to connect to the Internet when running in the background.