Contact LinkedIn Learning Customer Service

Why should I report an Issue with LinkedIn Learning?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LinkedIn to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. A simple button to press when users are actually prepared to begin a course would alleviate thisI like that it maintains track of your progress, but it's hard to navigate in a video or see quickly where you are if you are looking at the contents screen.

2. I use this for recertification credits and this is really frustrating because I then have to replay parts I've already heard in order to get the appropriate credits.I think it's wonderful that it allows us to download (though not tried yet) videos for offline usage; but other than that, it is just an average player (and in a way, it was somewhat complicated to login, in the end, I ended up installing LinkedIn app and let it transition to Learning app to log me in), hence -1 star.

3. Thanks in advance!After watching listening to a few courses, I've discovered that often times the app will at first register the completion of a particular portion of the course but then as I progress, the progress may be undone on one or multiple portions.

4. Playback is wonky and If I finish a course or even part of a course, a glitch will happen and show that it's not finished at all.I love the courses.

5. One of those banners is a link to download the app that appears even while using the app, it cannot be dismissed.They've included a larger number of courses that were on other learning platforms and rebranded them.

6. I think you're way better off saving your money and looking for sales on individual courses in other platforms or wait until you have time to binge watch a bunch of courses and issue for just one month.

7. What I don't love is how hard it is to re-watch a course I've completed - if I'm viewing the course in the app, the course won't play, it'll just have a popup/message congratulating me on completing the course.

8. Now the course has begun, is a part of my history, and I get suggestions for more courses like it.

9. For some reason, when I go landscape mode it does not enlarge the screen when playing a course.

10. Examples of bugs: When a question is incorrect it gives you the option to re-watch a video but clicking re-watch forces the device to switch and lock in portrait mode.

11. There have been many times when I have merely tapped on the picture of a course to view more information, but the tap sets the course to begin.

1. Fix LinkedIn Learning Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LinkedIn Learning: Restarting the app will resolve most errors.
2. Update the LinkedIn Learning App. Here is how:
   1. On Android goto PlayStore » Search for "LinkedIn Learning" » Open LinkedIn Learning » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LinkedIn Learning » click "UPDATE".
3. Clear LinkedIn Learning app cache: Clearing cached data will force your app to retrieve the latest data directly from LinkedIn Learning servers.
   1. On Android, goto Settings » Apps » Select "LinkedIn Learning" » click Storage » click "Clear Cache".
4. Check LinkedIn Learning app permissions. If any of these permissions required to use your device's features are disenabled, LinkedIn Learning might not work.
5. Uninstall and reinstall LinkedIn Learning. If nothing else has worked, completely uninstall LinkedIn Learning then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LinkedIn Learning not working

2. Fix LinkedIn Learning Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LinkedIn Learning be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LinkedIn Learning not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LinkedIn Learning may not be able to connect to the Internet when running in the background.