Published by Urbandroid (Petr Nálevka) on Oct 25, 2024

Report an issue with Digital Detox.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Digital Detox: Focus & Live?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Urbandroid (Petr Nálevka) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Digital Detox: Focus & Live image 1 contact Digital Detox: Focus & Live image 2

Digital Detox Customer Insights

1. We shouldn't get rid of why we need phone now in the first place.does what it claims, but it takes time to launch whitelisted apps (phone, messages, maps, and clock for me).

2. The only significant problem I've run into is this... When I make a call and i end up in a phone tree or an answering service that requires touchtone input, the app is blocking that keypad screen as soon add the call connects.

3. And it was (good) hard to go to sleep last night without scrolling through the million things I wanted to do on my phone.I'm pretty in love with this app! It makes it really easy for me to customize my experience so I can get done what I need without distractions.

4. I am looking for a more permanent solution that doesn't slow down operation of the phone, that only allows specific apps to run.

5. In the midst of that, I tried to turn my phone off at the very least (couldn't see screen), & ended up making 2 false emergency calls.

6. It had made it impossible to turn off alarm and pick up phone calls from important people.

7. While detoxing is important, most people also need their phone to accomplish the basic things necessary.

8. I set it for five hours.I long pressed the app with the quick 8 min detox, thinking I could edit the apps I wanted to detox from.

9. A lot of system apps don't work properly unless the app is selected, but the settings functions aren't something I want cluttering up my home page.

10. For instance, today it wont let me adjust my media volume, it has completely shut me off from hearing anything besides my alarms and phone calls coming in.

11. I started with the 15 minute challenge and after it restarted itself for the fourth time I did an emergency exit and deleted the app... (Edited for length)...Not trying to be a jerk here but so far it's not useable.

Steps to Troubleshoot & Fix Digital Detox Issues

1. Fix Digital Detox Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Digital Detox: Restarting the app will resolve most errors.
  2. Update the Digital Detox App. Here is how:
    1. On Android goto PlayStore » Search for "Digital Detox" » Open Digital Detox: Focus & Live » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Digital Detox » click "UPDATE".
  3. Clear Digital Detox: Focus & Live app cache: Clearing cached data will force your app to retrieve the latest data directly from Digital Detox servers.
    1. On Android, goto Settings » Apps » Select "Digital Detox: Focus & Live" » click Storage » click "Clear Cache".
  4. Check Digital Detox app permissions. If any of these permissions required to use your device's features are disenabled, Digital Detox might not work.
  5. Uninstall and reinstall Digital Detox. If nothing else has worked, completely uninstall Digital Detox then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Digital Detox not working


2. Fix Digital Detox Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Digital Detox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Digital Detox not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Digital Detox may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • hi i have to use a very important app.

    — by Sally 8 months ago

  • Dear digital detox developer,
    Your app is great, but I accidently started a 30 day long detox and forgot to enable emergency uses. Now I can't reach my essential apps. I want you to delete my account so I can reach essential apps.

    — by Danijel 9 months ago

  • I hope you can help me unlock it, because in the payment part to give up the challenge, I found google and used it and found feabook, Instagram, twitter, and many other things, so I hope you can help me unlock it. so I can reset the functions and do my own challenge

    — by Phat 11 months ago

  • I hope you can help me unblock it in the digital detox app there is a section where you can use money to unlock it. I can go there and find the google app. I hope you can unlock it so I can get out and install it. Reset the function and take on your own challenge

    — by Phat 11 months ago

  • Hi, i need to unactive and uninistal my Digital Detox app. Because i activated it for30 days wrongly and i have a lot to do with my phone.

    — by sahar mahmoodi 1 year ago

  • I have some important messages to read.

    — by Bunmi 1 year ago

  • I ADDED MY PHONE APP AND PHONE CONTACT APP BUT IT WAS NOT ADDED. I URGENTLY NEEDED IT SO I WHOLD REQUEST YOU TO DELETE MY ACCOUNT

    — by Hamza ali 1 year ago

  • I have work to do. I accedently started this now I can't open my phone . How can I delete it

    — by Hamza ali 1 year ago

  • i want to delete degital detox

    — by Firas Abbass 1 year ago

  • I want to delete digital detox application

    — by Saria kouser 1 year ago

  • Sir I'm unable to open the phone . My smaller brother just added extra minutes and it's going on until tomorrow but I have got so much work to do on it. Please stop that app on mobile

    — by Anil Kumar Reddy N S 1 year ago

  • hfhgv

    — by mohamed 1 year ago

  • The app is glitching by locking me out of my laptop each day for a random unscheduled time.

    — by Megan Taylor 1 year ago

  • How can I uninstall digital detox app
    Please tell me
    I installed an activated this app but now it says your remaining us is after 960 hour
    Now I have alot of work with my phone
    Please tell me the way to remove this app.

    — by Wahd 2 years ago

  • How can I uninstall digital detox app
    Please tell me
    I installed an activated this app but now it says your remaining us is after 960 hour
    Now I have alot of work with my phone
    Please tell me the way to remove this app.

    — by Wahd 2 years ago

  • Dear sir,
    I have accidentally started a challenge completely without knowing the outcome of Digital Detox app. Now I cannot use my phone at all. Please delete all of my data from your website so that I can get rid of it.

    — by Danial Rahman 2 years ago

  • i want to delete the application

    — by soumya ranjan bhuyan 2 years ago

  • i have important things to do i need my mobile

    — by soumya ranjan bhuyan 2 years ago

  • i need to make a payment but its not working i want to quit challenge

    — by soumya ranjan bhuyan 2 years ago

  • Hello,
    My nephew has actually by mistake used your app- digital detox and have actually locked my phone for 4 HOURS !!! Now I cant do anything. I tried quitting but no apps have been whitelisted so cant actually proper use it to quit NOR emergency exit button comes up. Please help me . Is this ever going to end or am i need to reset my phone. So irritating. Help me !

    — by Ayushi Kulshreshtha 2 years ago

  • Basically i had added till 11 pm but as my younger brother just touches that plus ➕ sign and add for another day and i had lot to do stuff as Saturday our holiday here in Nepal so can i get the Phone Detox removal tool So how can i delete my app

    — by Bibash Sharma 2 years ago

  • Basically i have to remove the session as i don't know that's the bug of your app or what else i had set for 11 in the night but somehow it shows 14:12 in afternoon i don't know whatelse to do can i get Detox removal tool ?

    — by Bibash Sharma 2 years ago