Contact Fossil Smartwatches Customer Service

Why should I report an Issue with Fossil Smartwatches?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fossil Group, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fossil Smartwatches is a companion app which offers a wide range of features related to fitness and connected to your smartphone.

2. Introducing the new Fossil Smartwatches smartphone app designed to enhance your smartwatch experience.

3. Pair/ activate all Fossil smartwatches with your smartphone.

4. Supported Fossil smartwatches: Gen 6 wearOS and Hybrid smartwatches.

5. Find your smartwatches based on the last location of your device.

6. Show notifications of incoming calls and messages of your phone on your watches.

7. From unique watch faces to notifications with a twist, customize your experience at your fingertips.

8. Show notification from other applications of your phone on your watches.

9. Get real-time weather information based on your current location.

10. Track steps, distance, calories burned and sleep quality.

1. Additionally, it would be nice if it were possible to modify all watch settings from the app, as it would be more convenient/faster in some cases.Last update destroyed functionality.

2. The app doesn't update automatically, and when you force it to do so it takes ages, which means that the data you see on your phone and in Google Fit is wrong, which means that there's no real point in looking at your watch to see how far you've walked, how long you've slept, etc.

3. The music control no longer works properly, the watch disconnects more than ever now, and the battery life has been cut by a third.

4. The user interface on the watch is better in some ways but clunky in others.

5. As an Engineer myself, overall a downgrade, from what was there previously.Several months on the app crashs and is so slow.With the new user interface on the phone there are more clicks to get to the information you want.

6. The best thing about the app is customizing my watch face.It can't stay connected to my watch.

7. There are three buttons on the watch, why not let me use them (quick messages, music controls etc).

8. It's not more streamlined, just makes the watch less capable.I have recently started using this app and although I'm still learning how it works.

9. Edit: and now I am in the process of resetting my watch, hoping I'll be able to get it to connect.

10. Overall, I'd describe this app and the Wear OS 3 experience as inferior to the experience on previous Gen 5/Wear OS 2 watch.

11. I love the design of the gen 6 watch, the e-ink is dark and visible even under the sun.

1. Fix Fossil Smartwatches Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fossil Smartwatches: Restarting the app will resolve most errors.
2. Update the Fossil Smartwatches App. Here is how:
   1. On Android goto PlayStore » Search for "Fossil Smartwatches" » Open Fossil Smartwatches » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fossil Smartwatches » click "UPDATE".
3. Clear Fossil Smartwatches app cache: Clearing cached data will force your app to retrieve the latest data directly from Fossil Smartwatches servers.
   1. On Android, goto Settings » Apps » Select "Fossil Smartwatches" » click Storage » click "Clear Cache".
4. Check Fossil Smartwatches app permissions. If any of these permissions required to use your device's features are disenabled, Fossil Smartwatches might not work.
5. Uninstall and reinstall Fossil Smartwatches. If nothing else has worked, completely uninstall Fossil Smartwatches then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fossil Smartwatches not working

2. Fix Fossil Smartwatches Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fossil Smartwatches be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fossil Smartwatches not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fossil Smartwatches may not be able to connect to the Internet when running in the background.