Published by United Nations on Feb 14, 2024

Report an issue with UN Buddy First Aid.
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Why should I report an Issue with UN Buddy First Aid?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of United Nations to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About UN Buddy First Aid

1. The United Nations is committed to providing a consistent level of high quality medical care to all mission personnel; regardless of the country, situation or environment in which medical treatment is received.

2. Many national, international, civilian and military first aid programs were reviewed in the development of the United Nations Buddy First Aid Course.

3. In this environment, the importance of receiving effective medical treatment at the earliest possible time becomes critical.

4. The operating environment faced by United Nations peacekeepers is increasingly demanding and volatile.

5. Peacekeepers are exposed to risks such as being targets of malicious acts; and encounter injury, illness and loss of life in their duties.

6. Content from these were then selected and adapted to meet the specific and likely casualty environment of peacekeeping missions.

7. The Buddy First Aid Course sets out clear standards for the first aid skill sets required.

UN Buddy First Aid Customer Insights

Steps to Troubleshoot & Fix UN Buddy First Aid Issues

1. Fix UN Buddy First Aid Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart UN Buddy First Aid: Restarting the app will resolve most errors.
  2. Update the UN Buddy First Aid App. Here is how:
    1. On Android goto PlayStore » Search for "UN Buddy First Aid" » Open UN Buddy First Aid » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UN Buddy First Aid » click "UPDATE".
  3. Clear UN Buddy First Aid app cache: Clearing cached data will force your app to retrieve the latest data directly from UN Buddy First Aid servers.
    1. On Android, goto Settings » Apps » Select "UN Buddy First Aid" » click Storage » click "Clear Cache".
  4. Check UN Buddy First Aid app permissions. If any of these permissions required to use your device's features are disenabled, UN Buddy First Aid might not work.
  5. Uninstall and reinstall UN Buddy First Aid. If nothing else has worked, completely uninstall UN Buddy First Aid then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing UN Buddy First Aid not working


2. Fix UN Buddy First Aid Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make UN Buddy First Aid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to UN Buddy First Aid not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, UN Buddy First Aid may not be able to connect to the Internet when running in the background.

Reported Issues