Published by United Nations on Jul 31, 2024

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Why should I report an Issue with ShareTheMeal: Charity Donat‪e?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of United Nations to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ShareTheMeal: Charity Donat‪e

1. ShareTheMeal is the charity app from the 2020 Nobel Peace Prize winner, The United Nations World Food Programme.

2. Conflict, climate change, disasters and inequality are causing the rate of world hunger to rise.

3. The app allows you to seamlessly feed people all over the world with just a few taps on your phone.

4. Send your feedback and suggestions to support@sharethemeal.

5. We’d love to hear from you!

6. Donations are tax-deductible in several countries.

ShareTheMeal Customer Insights

1. It turns out for me, that's worth its weight in gold...Great app for giving to those in need... extremely easy to use.. Thank you for taking notice.. And setting all this up.. I salute you.. As I do normally..I have donated a bit during and before 2020 but since then they have introduced a system where 30 percent of the money donated goes into fundraising.

2. Great App, so easy to use, 65p a meal wow, it's great to be able to feed a family of 4 £2.60 less than a price of coffee 👍great that there's no pressure of direct debit, which allows me to give freely as an when I am able too, definitely recommend it to everyone, and I think all charities should consider donating in this way.

3. I appreciate your work, and will share the app.Great app to stay up to date with emergencies that need help! Donate as little as .80 cents for a meal, and you can even make it monthly to give a meal every month to someone in need.It's good to know that I can make a difference, even if just a little bit.

4. Thank you for all the great work that you are doing worldwide, it's nice to know my donation is making a difference to people's lives 😍🙏💖Excellent 👌 app.

5. I miss the ease of donating via this app.Love this app, I feel the collective love every single time I send meals, it's the very least I can do as often as I can.Brilliant idea and app! It allows us to get a better idea of the impact that individuals donations can, cumulatively, make.

6. Very clever app.Could use a focused "introductory pathway," something guided like formal "on-ramping"...also, not much of a sense of impact beyond very basic and general facts; no real "emotional engagement" or feeling of making a difference.

7. The big issue however is that there's only "one donation" possible if doing so automatically on a regular basis, strangely enough; you can't set up auto-donations to X every week while also auto-donating to Y every two months, for instance.Easy to use and an effortless way to cheer yourself up by helping others.

8. If 90 percent + of what i donate had been utilised directly for food donation then I would have certainly kept donating since 2020 july.

9. When kind people l, often volunteers, bring me a meal, man it makes my day---I feelI weak.

10. Now, I have experienced food scarcity, and due to serious and hurtful criminal activity, I know hunger from first hand experience.

11. It's the only app that I have where I will actively spend money and receive nothing in return except for the knowledge that I have done a good thing and that's it.

Steps to Troubleshoot & Fix ShareTheMeal Issues

1. Fix ShareTheMeal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ShareTheMeal: Restarting the app will resolve most errors.
  2. Update the ShareTheMeal App. Here is how:
    1. On Android goto PlayStore » Search for "ShareTheMeal" » Open ShareTheMeal: Charity Donat‪e » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ShareTheMeal » click "UPDATE".
  3. Clear ShareTheMeal: Charity Donat‪e app cache: Clearing cached data will force your app to retrieve the latest data directly from ShareTheMeal servers.
    1. On Android, goto Settings » Apps » Select "ShareTheMeal: Charity Donat‪e" » click Storage » click "Clear Cache".
  4. Check ShareTheMeal app permissions. If any of these permissions required to use your device's features are disenabled, ShareTheMeal might not work.
  5. Uninstall and reinstall ShareTheMeal. If nothing else has worked, completely uninstall ShareTheMeal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ShareTheMeal not working


2. Fix ShareTheMeal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ShareTheMeal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ShareTheMeal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ShareTheMeal may not be able to connect to the Internet when running in the background.

Reported Issues