Published by MyFax on Jun 6, 2024

Report an issue with MyFax App-Send & Receive Faxes.
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Why should I report an Issue with MyFax App-Send & Receive Faxes?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MyFax to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MyFax App-Send & Receive Faxes

1. The MyFax mobile fax app puts the power of a fax machine on your Android device.

2. New users can install the app and sign up now. • Include additional options to fax by email or from the MyFax website.

3. Send fax and receive a fax with your Android phone or tablet. No fax machine required.

4. The fax app is free to download and works with any MyFax subscription.

5. Enjoy hassle-free faxing with MyFax. Visit myfax. com for more details.

MyFax App-Send & Receive Faxes Customer Insights

1. A company that will allow me a couple faxes per year to try their product and meet my needs will earn my loyalty if I get busy enough for a subscription some day.SCAM! Same as other reviews, it's a complete scam! They will charge you for incomplete transmissions while repeatedly telling you by email and on the dashboard that the transmission is incomplete! There is no record of "partially received" so of course, you send it again (FEMA kept disconnecting) and effectively you unknowingly run up the numbers so there will never be a free trial.

2. Explaining to customer service that a free trial is by definition free of charge will earn you a canned answer for a different question, but you will be encouraged to contact customer service (which you have, in fact, already done.) This app earns a full star because there is no additional charge for the unadvertised feature of explaining everything again to your bank.

3. Contacted customer support and, after trying to convince me to keep an account for an app that doesn't work, they said the account is cancelled and I'd receive an email confirmation... but I haven't received an email.

4. This "solution" is pointless to me as I rarely even fax.You'll need to provide a credit card for the "free" month, then be sure to cancel by phone or get charged.

5. The reasons not 5 stars: rareley in 6 years there have been very blurry docs recieved that I transmitted, and I feel like there is an equal or superior free way to this without paying (that I have never found).

6. I had to call customer service to cancel my subscription because it wouldn't open for me to even cancel or change settings.

7. It functions better than some Windows default applications and meets all my needs.Free trial is a fraud.

8. not enough funds.) And when I ask why they're even charging me for a trial....they say call the manufacturer...what?? SCAM AS F!!!!!!!!!!!!This app works well with the MyFax experience.

9. Tried to log in on the website with my fax number to cancel the account, and they didn't recognize the number.

10. And then, today, I get a phone call from them telling me my payment hasn't went through.(I locked my card as soon as it failed the first time.

11. This is included as part of the $12 free trial.

Steps to Troubleshoot & Fix MyFax App-Send & Receive Faxes Issues

1. Fix MyFax App-Send & Receive Faxes Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyFax App-Send & Receive Faxes: Restarting the app will resolve most errors.
  2. Update the MyFax App-Send & Receive Faxes App. Here is how:
    1. On Android goto PlayStore » Search for "MyFax App-Send & Receive Faxes" » Open MyFax App-Send & Receive Faxes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyFax App-Send & Receive Faxes » click "UPDATE".
  3. Clear MyFax App-Send & Receive Faxes app cache: Clearing cached data will force your app to retrieve the latest data directly from MyFax App-Send & Receive Faxes servers.
    1. On Android, goto Settings » Apps » Select "MyFax App-Send & Receive Faxes" » click Storage » click "Clear Cache".
  4. Check MyFax App-Send & Receive Faxes app permissions. If any of these permissions required to use your device's features are disenabled, MyFax App-Send & Receive Faxes might not work.
  5. Uninstall and reinstall MyFax App-Send & Receive Faxes. If nothing else has worked, completely uninstall MyFax App-Send & Receive Faxes then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyFax App-Send & Receive Faxes not working


2. Fix MyFax App-Send & Receive Faxes Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyFax App-Send & Receive Faxes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyFax App-Send & Receive Faxes not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyFax App-Send & Receive Faxes may not be able to connect to the Internet when running in the background.

Reported Issues