Published by Intuit Inc on Dec 19, 2024

Report an issue with QuickBooks Money.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with QuickBooks Money?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Intuit Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact QuickBooks Money image 1 contact QuickBooks Money image 2

About QuickBooks Money

1. QuickBooks Money includes a business bank account with 3. 00% APY,* payments, invoicing, and free same-day deposit (if eligible). Get started in minutes.

2. Banking services provided by and QuickBooks Visa Debit Card are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U. S. A. Inc.

3. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

4. Same-day deposit is an additional service by QuickBooks Payments subject to eligibility criteria, for no extra fee for QuickBooks Money users.

5. Account balances above $250,000 will be automatically swept from Green Dot Bank and equally spread across our participating financial institutions, providing you with up to $5 million in FDIC insurance coverage.

6. Banking services and debit card opening are subject to identity verification and approval by Green Dot Bank.

7. The listed APY will be paid on the average daily available balances distributed across your created envelopes within your primary QuickBooks Checking account.

8. QuickBooks Money is a standalone Intuit offering that includes QuickBooks Payments and QuickBooks Checking.

9. Green Dot Bank also operates under the following registered trade names: Go2bank, GoBank and Bonneville Bank.

10. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank.

11. Average interest rate based on the Federal Deposit Insurance Corporation's national rate published the week of October 16, 2023.

QuickBooks Money Customer Insights

1. it's great and easy.This is horrible when it comes to getting paid I got paid using this app my money has been stuck for the past 2 days and it says it's supposed to be straight through you can't call anybody over the weekend so basically if you get paid Friday and your money stuck Saturday Sunday you're pretty much out of luck no customer service over the weekend that is crazy this is money we're dealing with I would advise you not to use this if you were out on vacation or something over the weekendI love the beginners tutorials.

2. Honestly im going to switch to a different company cause this is an absolute joke way to manage business money.

3. Great product for small business just starting out! Update: Customer service exceeds any hiccups I may have had.

4. I'm going back to Square.So far the experience with this bank (and the app since that is all they have) has been my worst with any institution.

5. The ads made it seem like it's quick books but with out the bookkeeping part of it.Was not what the ad make it seem.. Filled out the forms submitted and rejected them because of credit score.

6. With no desktop version and the app failing sometimes you just can't access your account or money.

7. I have to call numerous times since the "help" feature in the app is anything but, just so I can be told different thig s by different people.

8. Worst of all, payments take forever to clear!! It is ridiculous and is a huge inconvenience to daily business.

9. Definitely a 5⭐Very interesting app, it provides a lot of amazing features that can make your business much more organized.

10. I just want the money that was sent to me over a week ago.

11. 5 star review but I've run into a few hiccups linking a few of my accounts but nothing that wasn't pretty easily worked through.

Steps to Troubleshoot & Fix QuickBooks Money Issues

1. Fix QuickBooks Money Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart QuickBooks Money: Restarting the app will resolve most errors.
  2. Update the QuickBooks Money App. Here is how:
    1. On Android goto PlayStore » Search for "QuickBooks Money" » Open QuickBooks Money » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for QuickBooks Money » click "UPDATE".
  3. Clear QuickBooks Money app cache: Clearing cached data will force your app to retrieve the latest data directly from QuickBooks Money servers.
    1. On Android, goto Settings » Apps » Select "QuickBooks Money" » click Storage » click "Clear Cache".
  4. Check QuickBooks Money app permissions. If any of these permissions required to use your device's features are disenabled, QuickBooks Money might not work.
  5. Uninstall and reinstall QuickBooks Money. If nothing else has worked, completely uninstall QuickBooks Money then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing QuickBooks Money not working


2. Fix QuickBooks Money Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make QuickBooks Money be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to QuickBooks Money not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, QuickBooks Money may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Delete this account I attempted to create

    — by Efenoghor 3 years ago