Published by I Direction

Report an issue with iScanner.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with iScanner - Image & PDF Scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of I Direction to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

iScanner Customer Insights

1. Also, rotate option should be seen immediately after scanning of any image.Very fast and easy to use..it makes every process understandable an use simple English for every to know what's ehatThe app keeps stopping and closes.

2. I think, Developer still needa to work on this app as this works vwry slow.

3. This is very disappointing 😠Wrost aap compared to Doc Scanner .

Steps to Troubleshoot & Fix iScanner Issues

1. Fix iScanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iScanner: Restarting the app will resolve most errors.
  2. Update the iScanner App. Here is how:
    1. On Android goto PlayStore » Search for "iScanner" » Open iScanner - Image & PDF Scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iScanner » click "UPDATE".
  3. Clear iScanner - Image & PDF Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from iScanner servers.
    1. On Android, goto Settings » Apps » Select "iScanner - Image & PDF Scanner" » click Storage » click "Clear Cache".
  4. Check iScanner app permissions. If any of these permissions required to use your device's features are disenabled, iScanner might not work.
  5. Uninstall and reinstall iScanner. If nothing else has worked, completely uninstall iScanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iScanner not working


2. Fix iScanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iScanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iScanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iScanner may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Never used iScanner. Need to unsubscribe NOW!

    — by Barbara Ann Paster 2 years ago