Published by Ahmerov Vadim

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Why should I report an Issue with Pulse - Heart Rate Monitor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ahmerov Vadim to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Pulse Customer Insights

1. Took a little figuring out due to having a wide angle lens between my main shooter and the led flash, but once I worked out the kinks, it does its job well.Unfortunately wildly inaccurate, consistently returning results 30bpm higher than a couple of other apps I tested.

2. Galaxy note 9Don't bother with this app, I had the camera and light pointed up in the air and it was reading a heart beat............This is a wonderful app and it works very well and tells the right heartbeat rate and I'm satisfie with this app, so thanks developer.Love the simplicity of it all.

3. don't waste your time with it.There is still a difference in the reading compared to the doctor's equipment by about a 2 to 6 point range either way.Very good and stable pulse measurement.

4. A share option and auto send to other apps like fit from Google would make the app better.

5. dobt know how the app knew that since this measurement was taken with my phone face down on the floor without me even touching it.

6. Tags are nice, but there's no filtre for measurements of each tag.Simple and fairly easy to use.

7. Perfect for someone who doesn't want to deal with all the download stuff.

8. Maybe it's just no good on the Pixel 2?I decided to do some experimenting.

9. apparently my heart rate was 110bpm.

10. Keep default setting.not sure about the accuracy.

11. that flash gets hot, and this app burned my finger.

Steps to Troubleshoot & Fix Pulse Issues

1. Fix Pulse Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pulse: Restarting the app will resolve most errors.
  2. Update the Pulse App. Here is how:
    1. On Android goto PlayStore » Search for "Pulse" » Open Pulse - Heart Rate Monitor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pulse » click "UPDATE".
  3. Clear Pulse - Heart Rate Monitor app cache: Clearing cached data will force your app to retrieve the latest data directly from Pulse servers.
    1. On Android, goto Settings » Apps » Select "Pulse - Heart Rate Monitor" » click Storage » click "Clear Cache".
  4. Check Pulse app permissions. If any of these permissions required to use your device's features are disenabled, Pulse might not work.
  5. Uninstall and reinstall Pulse. If nothing else has worked, completely uninstall Pulse then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pulse not working


2. Fix Pulse Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pulse be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pulse not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pulse may not be able to connect to the Internet when running in the background.

Reported Issues