Contact FITIV Pulse Heart Rate Monitor Customer Service

Why should I report an Issue with FITIV Pulse Heart Rate Monitor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MotiFIT Fitness Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I have to have my Samsung health tracker open at the same time for this app to actually track my heart rate.

2. The only thing holding the app back from 5 stars for me, is that I miss that the old app would show how much battery I had left on my scosche rhythm heart rate monitor.

3. It's PERFECT for Galaxy Watch owners, as it's the only app I'm aware of that allows you to monitor your calories burned while working out, while keeping the screen on.

4. The first time I used it it stopped giving voice notifications for changing heart rate zones after 20 minutes.

5. Now it's useless to me.I find this, in conjunction with the Polar OH-1 the best combination to track my fitness and workouts.

6. It was quite a surprise when I went to track HIIT on my watch, only to be told my 7 day trial expired.

7. It is the worst.I got this to better track HIIT workouts, thinking it was free.

8. Maybe some suggestions for heart rate zones depending on exercise type, and goals.This app is terrible.

9. It seemed like it was for features that weren't applicable to me, as I really only needed it to track HIIT.

10. It makes it really easy to monitor what phase of your workout you're in, so you can dial up or dial down the intensity.overall it's very good.

11. Every workout, I have to turn off Bluetooth and then re-enable it, then go into the app and have it look for the HR monitor (the stored settings never connect).

1. Fix FITIV Pulse Heart Rate Monitor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FITIV Pulse Heart Rate Monitor: Restarting the app will resolve most errors.
2. Update the FITIV Pulse Heart Rate Monitor App. Here is how:
   1. On Android goto PlayStore » Search for "FITIV Pulse Heart Rate Monitor" » Open FITIV Pulse Heart Rate Monitor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FITIV Pulse Heart Rate Monitor » click "UPDATE".
3. Clear FITIV Pulse Heart Rate Monitor app cache: Clearing cached data will force your app to retrieve the latest data directly from FITIV Pulse Heart Rate Monitor servers.
   1. On Android, goto Settings » Apps » Select "FITIV Pulse Heart Rate Monitor" » click Storage » click "Clear Cache".
4. Check FITIV Pulse Heart Rate Monitor app permissions. If any of these permissions required to use your device's features are disenabled, FITIV Pulse Heart Rate Monitor might not work.
5. Uninstall and reinstall FITIV Pulse Heart Rate Monitor. If nothing else has worked, completely uninstall FITIV Pulse Heart Rate Monitor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FITIV Pulse Heart Rate Monitor not working

2. Fix FITIV Pulse Heart Rate Monitor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FITIV Pulse Heart Rate Monitor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FITIV Pulse Heart Rate Monitor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FITIV Pulse Heart Rate Monitor may not be able to connect to the Internet when running in the background.