Contact Total Connect 2.0 Customer Service

Why should I report an Issue with Total Connect 2.0?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Resideo Technologies, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are.

2. Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2. 0 Remote Services.

3. Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices.

4. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm.

5. Control Security and Smart Devices with Total Connect® 2.

6. Create an exit routine that adjusts the temperature and locks the doors.

7. Customize your home with a series of automated actions.

8. Please contact your Resideo security professional for additional information.

1. It's a good concept, but in my mind it's not ready for prime time with Security Central.If it actually opens, it's insanely slow operating and for the most part, it just doesn't work well at all.

2. At this moment, the app won't actually let me log in, which is super inconvenient considering I need to use my panel remotely! This app sucks and hasn't changed in over a year.Terrible system! Would not recommend to anyone.

3. Doesn't offer any real ability to configure the system either, which means the terrible Honeywell keypads are still needed.

4. No luck, will be switching to a new alarm system!App often has trouble sending commands to my system or connecting to the panel.

5. Also the notification timestamp seems to be server side and not client side which for a security system is problematic.

6. Then I get an error message saying it was not able to connect, but armed the system.

7. The system shows unarmed when in fact it was armed or vice versa.

8. When disarming I find sometimes it doesn't show disarmed, but if I close and reopen the app it does.Very frustrating that the notifications are hit or miss.

9. One time it was able to be fixed by deleting my entire account and then opening it back up through the security company.

10. I especially liked the geofence exiting feature which would remind me if I had forgotten to set the alarm and left the home.

11. Very slow to connect and have to try to connect multiple times to the arm the alarm.

1. Fix Total Connect 2.0 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Total Connect 2.0: Restarting the app will resolve most errors.
2. Update the Total Connect 2.0 App. Here is how:
   1. On Android goto PlayStore » Search for "Total Connect 2.0" » Open Total Connect 2.0 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Total Connect 2.0 » click "UPDATE".
3. Clear Total Connect 2.0 app cache: Clearing cached data will force your app to retrieve the latest data directly from Total Connect 2.0 servers.
   1. On Android, goto Settings » Apps » Select "Total Connect 2.0" » click Storage » click "Clear Cache".
4. Check Total Connect 2.0 app permissions. If any of these permissions required to use your device's features are disenabled, Total Connect 2.0 might not work.
5. Uninstall and reinstall Total Connect 2.0. If nothing else has worked, completely uninstall Total Connect 2.0 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Total Connect 2.0 not working

2. Fix Total Connect 2.0 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Total Connect 2.0 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Total Connect 2.0 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Total Connect 2.0 may not be able to connect to the Internet when running in the background.