Published by Houzz on Sep 11, 2024

Report an issue with Houzz Pro.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Houzz Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Houzz to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Houzz Pro Customer Insights

1. Otherwise I will have an attorney look into this matter because they advertise as lead generators "Get Leads, Manage Projects, Design Mood" false advertisement.Hands down, the best remodeling app on the market!Do not use this app!!! They make it impossible to cancel your subscription and it is extremely expensive!!! STAY AWAY!!!! They collect all email addresses that you use and switch the subscription from one to the other.... I DID NOT give them my credit card info or sign up using any other email, yet they are still charging monthly sending the invoice to our secondary email!!Beware it has an Uncancellable Annual Subscription.👎 I though I would try it out.

2. Tutorial videos/youtube are outdated or do not apply to my phone (How do I switch from metric to US? Why is there no "settings" tab? Why can I adjust the length of walls, but not snap them to 90 degrees? Why can't I sketch a floor plan, instead using of the glitchy AR camera?)Guess who is the one who made this one able ? My name is LillithCaster.website and LillithCaster.blog and LillithCaster.me. There original one o saw was "Haudares" but I've fixed it by doing things on my phone.

3. Also, be aware that, although it is billed monthly, you are signing up for an annual subscription that cannot be cancelled until the end of the yearly term.The only issue that I've had with house pro.

4. This one is not the original app this is another app with the word PRo added to it 😘You sign a contract but they don't promise leads and if you don't get any leads they still change you the monthly fee.

5. When I went to cancel they said all subscriptions are annual even if you choose monthly and pay the extra costly of monthly.

6. Is there integration with quickbooks and something tells me that won't be an issue very long? Is there a very quick to resolve any issue that you may have something tells me? They're sitting down at the table with them now.seems to be working as advertised.

7. And the issue was not fixed! The app only gives me contact info for my clients and messages from clients.

8. I signed up for monthly at a higher rate than annual as I wasn't sure about this app/service.

9. I contacted support and they were suppose to work on the issue.

10. I have opened another support ticket hoping its fixed before it gets closed.

11. Now I am stuck paying hundreds of dollars for an mediocre app I don't use! This is horrible practice!Does not work for me.

Steps to Troubleshoot & Fix Houzz Pro Issues

1. Fix Houzz Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Houzz Pro: Restarting the app will resolve most errors.
  2. Update the Houzz Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Houzz Pro" » Open Houzz Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Houzz Pro » click "UPDATE".
  3. Clear Houzz Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Houzz Pro servers.
    1. On Android, goto Settings » Apps » Select "Houzz Pro" » click Storage » click "Clear Cache".
  4. Check Houzz Pro app permissions. If any of these permissions required to use your device's features are disenabled, Houzz Pro might not work.
  5. Uninstall and reinstall Houzz Pro. If nothing else has worked, completely uninstall Houzz Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Houzz Pro not working


2. Fix Houzz Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Houzz Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Houzz Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Houzz Pro may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi,

    Please cancel my Houzz Pro subscription for LARC designs. There are no regular leads being generated and those that were originally sent were not qualified or quality leads.

    The system is not as useful as originally presented and as a result I am now paying a monthly fee which yields no benefit to my small business. I no longer can afford to pay for this service and do not wish to spend funds on a service which is not adding any benefit to my business.

    Thank you
    Liza Reynolds
    LARC designs

    — by Liza Reynolds 3 years ago

  • The subscription is not needed. I won't be using it.

    — by She'Ron Towery 3 years ago

  • I was subscribed under false pretenses. I was said and it was agreed that my former website with HOUZZ would be restored. I stayed that I only wanted to move forward if the site could be resurrected. I am being charged $400.00 per month and am never allowed to speak to a customer service representative. I have felt with at least 5 "Client Success Managers".
    Please cancel my pro subscription and stop charging me the monthly fee.

    — by Dan Baltudis 3 years ago

  • Cancel my houzz pro for interior designers. I don't use it, the tool does nothing for me and all you keep doing is taking my money every month for no reason.

    — by Celina Negrete 3 years ago

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