Published by Houzz on Feb 27, 2024

Report an issue with Houzz.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Houzz - Home Design & Remodel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Houzz to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Houzz - Home Design & Remodel image 1 contact Houzz - Home Design & Remodel image 2

About Houzz - Home Design & Remodel

1. Select the View in My Room 3D feature and use the camera on your Android device to see how products would look in your space. - Connect with over 3 million home improvement professionals, including architects, general contractors, interior decorators, repair professionals and more. - Check out our biweekly Houzz Newsletter for engaging and informative articles, including home tours, full kitchen and bathroom remodeling guides, home renovation news, decorating tricks, organizing guides, designing for pets, gardening advice, interior design and decor, humor and everything in between. - Watch Houzz TV to see original videos of inspiring homes, how-tos and more. - Discuss home design and renovation topics in our Advice section and get feedback from the Houzz community on your home renovation projects and design ideas.

2. Choose by style, location or room, such as kitchen or bathroom. - Save and share home design photos with friends, family and home professionals. - Use the Sketch feature to annotate and draw directly on photos from Houzz. - Shop from more than 5 million products and materials, including vanities, cabinets, lighting, furniture, tile and more for interior and exterior design. - Use Visual Match, our visual recognition technology, to discover and buy products and materials directly from home design photos on Houzz. - Wondering what that sofa would look like in your living room?

3. Whether you’re building, remodeling or decorating, Houzz has you covered. - Browse more than 25 million high-resolution photos of home interiors and exteriors.

4. The Houzz app topped The New York Times list of “best apps for home improvement. ” The Washington Post called Houzz the “single best source" for finding inspiration.

5. CNN named it the “Wikipedia of interior and exterior design.

6. Use of the Houzz Android App and the the services provided through the Apps are subject to Houzz.

Houzz Customer Insights

1. I also don't understand the purpose of using my location when I am in Michigan & u keep referring me to people in upstate New York.... I know my zip code is not that of New York.I love it's visual with the photos as I can show my partner which saves a lot of time as I don't have to draw my ideas.

2. I don't want to send the pictures to anyone, and I certainly am not going to give a furniture app access to my contacts.Difficult to find your recent posts.

3. I highly recommend this app!I could waste a lifetime on this app..... Navigation is difficult... There r certain builders, architecture, designers, etc that I would like to follow but I can't find how to other than hitting "share" & saving it to another app that I use for notes.

4. Seriously, you name it and you can find it on this platform ☺️ This is my go to for inspiration, ideas, before & afters, shopping, professionals... I love that I can share my ideas with my husband and my contractor.

5. I gotta say, this is the worst app for posting on a forum that I have ever used and it's been like this for a long time.I really like the concept of this app and it has been quite helpful for getting ideas and advice for my own home improvement projects.

6. I discovered Houzz more than 10 years ago on my Fire and was mesmerized by the full-screen, beautiful images that inspired ideas for my own home... until they stopped supporting the app on that device.

7. Developers, please get some testers and UX people and pay attention to their feedback.What happened to the save option? For some reason this app has changed and when I click save it puts it in the wrong idea book rather than giving me a choice.

8. The feature of saving ideas for our architect and decorator was crucial to planning and made a difficult process run more smoothly.

9. Even when I select "don't ask again" and deny permissions on the android prompt, the app still asks me to go into my settings and enable access to contacts every time I want to save a picture.

10. Finding the advice section from the home page is difficult and posting on it is quirky without any way to edit or delete once you've submitted something.I signed up through the app less than an hour ago.

11. I rely on input from Houzz for new ideas, problem solving, and price comparison.

Steps to Troubleshoot & Fix Houzz Issues

1. Fix Houzz Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Houzz: Restarting the app will resolve most errors.
  2. Update the Houzz App. Here is how:
    1. On Android goto PlayStore » Search for "Houzz" » Open Houzz - Home Design & Remodel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Houzz » click "UPDATE".
  3. Clear Houzz - Home Design & Remodel app cache: Clearing cached data will force your app to retrieve the latest data directly from Houzz servers.
    1. On Android, goto Settings » Apps » Select "Houzz - Home Design & Remodel" » click Storage » click "Clear Cache".
  4. Check Houzz app permissions. If any of these permissions required to use your device's features are disenabled, Houzz might not work.
  5. Uninstall and reinstall Houzz. If nothing else has worked, completely uninstall Houzz then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Houzz not working


2. Fix Houzz Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Houzz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Houzz not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Houzz may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer