Contact Chopo Customer Service

Why chat with our AI Chopo Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Chopo.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. No sirve la app.Mi cuenta no existe, deben sincronizar la app con la página del laboratorioEl oersonal muy amable y eficiente y me atendiero rapido.No se vincula la cuenta creada en el portal de internet de laboratorios del Chopo, dice que "la cuenta no existe"Completamente inútil.

2. I was refused while trying to board a West Jet flight.No jala la App, dice que mi cta no existe, en la página web, no tengo ningún problemaNo reconoce la cuenta, la web siDice que la cuenta no existe.

3. No se vincula a la cuenta creada en el portal.

4. El diseño pésimo también.

5. Do not go there if returning to Canada.

6. They will say test is valid but it is not.

7. De seguro la hizo el sobrino del dueño.La usé por 1a.

1. Fix Chopo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chopo: Restarting the app will resolve most errors.
2. Update the Chopo App. Here is how:
   1. On Android goto PlayStore » Search for "Chopo" » Open Chopo Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chopo » click "UPDATE".
3. Clear Chopo Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Chopo servers.
   1. On Android, goto Settings » Apps » Select "Chopo Mobile" » click Storage » click "Clear Cache".
4. Check Chopo app permissions. If any of these permissions required to use your device's features are disenabled, Chopo might not work.
5. Uninstall and reinstall Chopo. If nothing else has worked, completely uninstall Chopo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chopo not working

2. Fix Chopo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chopo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chopo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chopo may not be able to connect to the Internet when running in the background.