Contact Harvest Customer Service

Why should I report an Issue with Harvest: Track Time & Invoice?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Harvest - GetHarvest.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Harvest helps teams thrive with simple time tracking, real-time insights, long-term business intelligence, and tools to help you get paid faster.

2. Easily track time, log expenses, and manage invoices on-the go with Harvest for Android.

3. The expense tracker lets you easily snap receipt photos as you enter expenses, and keeps all your records organized.

4. Start a timer when you’re visiting a client, or stop the one you left running at the office.

5. Send professional invoices to your clients and check their payment status, wherever you are.

6. And if you’re part of a team, you can easily access reports to understand how time is being spent and stay in sync.

1. Unfortunately I am forced to use this app at work or I would switch to something better.New interface is terrible! It used to be clean and simple and as familiar and the web interface and now it's been overly complicated, slow, and clunky as heck.

2. Entries appear on days where I've logged no time, and when I tap into them the "Create new entry" dialog appears, which I think points to the fact that there is no real entry saved there.

3. Maybe it's my phone, but regardless I will update my rating to 5 stars if the latency is brought down.The new update made it so the timer notification isn't displayed on my lock screen anymore.

4. The app us now less visually appealing, offers less functionality and is insanely buggy and often pretty laggy.Really disappointing that the mobile version doesn't integrate with O365 calendars to import calendar events like the web version does.

5. Give them a moment to fix this mess they've created, and track your time on the clean desktop interface in the meantime.

6. The new app completely ruined my experience, slow response, no feedback to entering values resulting in either lost revenue lost receipts or a dozen repeat entries.

7. Now it opens to a home screen instead of the time screen and it requires extra clicks to adjust timers.

8. Ugh! Why can't developers leave well enough alone, or at least give us the option to use the old interface!? Also apparently Android tablet users in landscape mode (e.g. with a keyboard) are now forced to use portrait mode.

9. Harvest is a great time tracking tool.

10. Agree with others that recent "updates" to the mobile interface are clunky, but not bad enough to make me stop using it.

11. Then the new UI is much more confusing and makes it harder to go in and edit the time from the previous day that I accidentally left on.

1. Fix Harvest Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Harvest: Restarting the app will resolve most errors.
2. Update the Harvest App. Here is how:
   1. On Android goto PlayStore » Search for "Harvest" » Open Harvest: Track Time & Invoice » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Harvest » click "UPDATE".
3. Clear Harvest: Track Time & Invoice app cache: Clearing cached data will force your app to retrieve the latest data directly from Harvest servers.
   1. On Android, goto Settings » Apps » Select "Harvest: Track Time & Invoice" » click Storage » click "Clear Cache".
4. Check Harvest app permissions. If any of these permissions required to use your device's features are disenabled, Harvest might not work.
5. Uninstall and reinstall Harvest. If nothing else has worked, completely uninstall Harvest then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Harvest not working

2. Fix Harvest Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Harvest be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Harvest not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Harvest may not be able to connect to the Internet when running in the background.