Contact Google One Customer Service

Why should I report an Issue with Google One?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But if you're looking for a secure experience and incredible value, this may be the VPN for you.I can't believe how upset this app has made me in the last few days! First off I have been using Google One for about a year and haven't had any problems until now.

2. The only way to reset this is to restart the phone.After months of repeated failed attempts at backing up my device success! Looks like whatever the issue was the most recent update resolved the issue.

3. Google explicitly says that this system will backup your apps, contacts, and messages so that if you get a new phone or have to restore your data its all there.

4. I realized it didn't work anymore the first time in months I needed to use it while getting my car repaired.Google One is so bad that it borders on malicious.

5. I did find the fact that so many duplicate photos were coming up in my storage, but after I did a detailed review, the reason for the duplicate photos had nothing to do with google at all.

6. Everything seems to be a learning experience now.I recently read an article describing Google One's VPN as basic and slow.

7. The VPN turned on 2 days later just as mysteriously??I have found the google one app to be the most reliable and best app that I have used to keep up with my photos.

8. The only way to fix the problem is to go into app settings and force stop the Google One app, then open it again to reenable the VPN.

9. Why in the world would I need to factory reset my phone to restore messages???Latest update crashing more often.

10. If you try to snooze or disable the VPN, or even attempt to open the Google One app, nothing happens because the app is locked up.

11. After contacting the support team, they assured me that my issue would be resolved and I would receive a refund for one of the subscriptions.

1. Fix Google One Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Google One: Restarting the app will resolve most errors.
2. Update the Google One App. Here is how:
   1. On Android goto PlayStore » Search for "Google One" » Open Google One » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google One » click "UPDATE".
3. Clear Google One app cache: Clearing cached data will force your app to retrieve the latest data directly from Google One servers.
   1. On Android, goto Settings » Apps » Select "Google One" » click Storage » click "Clear Cache".
4. Check Google One app permissions. If any of these permissions required to use your device's features are disenabled, Google One might not work.
5. Uninstall and reinstall Google One. If nothing else has worked, completely uninstall Google One then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Google One not working

2. Fix Google One Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Google One be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Google One not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Google One may not be able to connect to the Internet when running in the background.