Published by Google LLC on Nov 11, 2024

Report an issue with Google Slides.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Google Slides?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Google Slides

1. You can enhance your presentations with videos, images, drawings, and smooth transitions. - Working across PCs, Macs, mobiles, and tablets—View or even present your slides from your phone or tablet, so you always have the option to practice your presentation up until the last minute.

2. Google Slides is part of Google Workspace: where teams of any size can chat, create, and collaborate. - Collaborating on a single presentation online with your business partner, your whole team, or external contacts.

3. Create, edit, and collaborate on presentations from your Android phone or tablet with the Google Slides app.

4. Camera: This is used for camera mode in video calls and to insert images taken with the camera.

5. You control who gets permission to edit, view, or just add comments. - Starting from scratch or expediting the process by choosing a template.

6. Calendar: This is used to join video calls from calendar invites.

7. Microphone: This is used to transmit audio in video calls.

8. Contacts: This is used to give suggestions of people to add to files and share with.

9. Storage: This is used to insert images and to open files from USB or SD storage.

Google Slides Customer Insights

1. please fix it , because we make slides on google slide and need to use other apps to present itThe animation lacks the Morph effect, which is the trend and visually appealing nowadays, this app kind of lack options for creative presentation unlike a certain PowerPoint app people know.

2. I don't have any complaints, I just take off one star for google because they definitely spy on you.The app is amazing, and almost as good as the app, however it limits you to custom colors, installed fonts that you may have on the chromebook, and it may need you to learn how to use it first if you don't know, and other whatnot, it works perfectly!Google slides is good but android application is not.

3. My only recommendation....since I have been so reliant on Google products for the past five years, I would like to see a greater variety of templates and transitions - to make upper grade presentations more exciting & more involved.Always my go to for making a presentation for school and work.

4. I love Google slides when on my computer because there's so many customization options.

5. It sucks because I wanted to be able to work on my presentations on the go or when I have breaks at work where I can't have my laptop.Fine if you want to reference a presentation or maybe present it, but editing from the app is awful.

6. C'mon, Google.Fabulous for grade school students and beginners learning to create presentations! Of course, it has all of the protection that we have come to love with Docs.

7. there is always visible navigation buttons, UI is not landscape until we rotate our phone screen, and most importantly changing slide is not smooth feels like i am using some old phone where touch has issue.

8. Cannot search for images, and images do not show size like it does on computer, which makes it difficult to select the size you need.

9. I hate when the phones say "if you disable this app, it may cause your keep your phone from running properly." I guess it would if I were trying to make a power point presentation.

10. It's surprisingly good at that; lots of customization options.I was using this for a project and all the things I was using on the computer for it are not available.

11. Being able to access my work from any phone or computer in the world is awesome.

Steps to Troubleshoot & Fix Google Slides Issues

1. Fix Google Slides Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Google Slides: Restarting the app will resolve most errors.
  2. Update the Google Slides App. Here is how:
    1. On Android goto PlayStore » Search for "Google Slides" » Open Google Slides » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Slides » click "UPDATE".
  3. Clear Google Slides app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Slides servers.
    1. On Android, goto Settings » Apps » Select "Google Slides" » click Storage » click "Clear Cache".
  4. Check Google Slides app permissions. If any of these permissions required to use your device's features are disenabled, Google Slides might not work.
  5. Uninstall and reinstall Google Slides. If nothing else has worked, completely uninstall Google Slides then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Google Slides not working


2. Fix Google Slides Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Google Slides be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Google Slides not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Google Slides may not be able to connect to the Internet when running in the background.

Reported Issues