Published by Google LLC on Nov 18, 2024

Report an issue with Google Sheets.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Google Sheets?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Google Sheets

1. Google Sheets is part of Google Workspace: where teams of any size can chat, create, and collaborate. - Easily add collaborators to projects, see changes as they occur, receive notifications for edits that happen while you’re away, and chat with colleagues in the same spreadsheet.

2. Create, edit, and collaborate on spreadsheets from your Android phone or tablet with the Google Sheets app. - Share spreadsheets and collaborate in the same spreadsheet at the same time.

3. All changes are automatically saved as you make them.

Google Sheets Customer Insights

1. Its okay and its free but it is not great and leaves a lot to be desired.Decent spreadsheet with some powerful functionality (see the QUERY function!) The user interface could use a lot of improvement; some configuration settings are in the sidebar, some are in a pop-up menu and other are found in the upper-right menu.

2. it has awful keyboard support, using a physical keyboard requires a keypress to begin typing, before you can add any data, so you'll find yourself frequently missing letters.

3. Why?!If Google Sheets was not free, it would deserve four stars; but being as feature-rich as it is, AND it's free? It's pretty amazing.

4. 😮 💨Google Sheets is a pretty nice app, it's convinient to be able to view and edit docs on the go, and collaborate with others.

5. Only real complaint: Chart options really suck on the mobile app.It blows my mind that such a rich company can't provide an app with basic functions.

6. Once I finally get the cells selected and long press for options It either moves the selected cells to the right, or copies and paste them where I want but then repeats the cells indefinitely.

7. I have tiny hands that have barely changed since kindergarten, yet I can't copy and paste a data row to save my life with this thing.

8. additionally, the colors don't align with the desktop version, changing based on your device, and making some sheets unreadable.

9. It is great in situations where i need to edit something between classes.

10. You might be able to find the font screen, but good luck.

11. But as I said before I have struggled with some features, but it works fine to make quick changes and updates.It gets the job done.

Steps to Troubleshoot & Fix Google Sheets Issues

1. Fix Google Sheets Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Google Sheets: Restarting the app will resolve most errors.
  2. Update the Google Sheets App. Here is how:
    1. On Android goto PlayStore » Search for "Google Sheets" » Open Google Sheets » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Sheets » click "UPDATE".
  3. Clear Google Sheets app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Sheets servers.
    1. On Android, goto Settings » Apps » Select "Google Sheets" » click Storage » click "Clear Cache".
  4. Check Google Sheets app permissions. If any of these permissions required to use your device's features are disenabled, Google Sheets might not work.
  5. Uninstall and reinstall Google Sheets. If nothing else has worked, completely uninstall Google Sheets then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Google Sheets not working


2. Fix Google Sheets Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Google Sheets be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Google Sheets not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Google Sheets may not be able to connect to the Internet when running in the background.

Reported Issues