Published by GoDaddy Operating Company, LLC on Feb 29, 2024

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Why should I report an Issue with SmartLine Second Phone Number?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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SmartLine Second Phone Number Customer Insights

1. It's a great way to get your business calls on your cell phone and keep the numbers separate.

2. Why is it doing this? Perfect for my business! Best price for adding a # to my cell phone with unlimited text messages.

3. Also it doesn't show you the number that is calling you, it just says "Business call" when it's ringing.

4. When calls are made through the app, many times my private line is displayed to the individual instead of my smartline number.

5. I do not like how it does not show who is calling, just "business call", it does not do group messages, and occasionally glitches out.

6. When someone in my contacts calls my business line, I can't see who's calling.

7. I have a ton of spam calls (even with spam filter turned on) and I would like to delete them from the call list because it's very cluttered looking.

8. Update: the app has gotten very laggy- I get a notification for a new text message, but when I open the app it doesn't show the message for at least 10 minutes.

9. It's great for distinguishing personal from business calls.

10. For the most part it gets the job done though by creating a second phone number and keeping mine private.

11. Definitely worth $10 a month.Edit 11/13: Text messages are not coming through until I pick up phone and unlock it.

Steps to Troubleshoot & Fix SmartLine Second Phone Number Issues

1. Fix SmartLine Second Phone Number Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SmartLine Second Phone Number: Restarting the app will resolve most errors.
  2. Update the SmartLine Second Phone Number App. Here is how:
    1. On Android goto PlayStore » Search for "SmartLine Second Phone Number" » Open SmartLine Second Phone Number » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SmartLine Second Phone Number » click "UPDATE".
  3. Clear SmartLine Second Phone Number app cache: Clearing cached data will force your app to retrieve the latest data directly from SmartLine Second Phone Number servers.
    1. On Android, goto Settings » Apps » Select "SmartLine Second Phone Number" » click Storage » click "Clear Cache".
  4. Check SmartLine Second Phone Number app permissions. If any of these permissions required to use your device's features are disenabled, SmartLine Second Phone Number might not work.
  5. Uninstall and reinstall SmartLine Second Phone Number. If nothing else has worked, completely uninstall SmartLine Second Phone Number then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SmartLine Second Phone Number not working


2. Fix SmartLine Second Phone Number Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SmartLine Second Phone Number be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SmartLine Second Phone Number not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SmartLine Second Phone Number may not be able to connect to the Internet when running in the background.

Reported Issues

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