Contact Garmin Dive Customer Service

Why should I report an Issue with Garmin Dive™?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Garmin to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Garmin Dive app has everything you need to fuel your passion for diving. • Connect seamlessly with Garmin dive computers (1) such as the Descent MK1. • Track your dives with our best-in-class dive log. • Use the log for the type of diving you do — scuba, freediving, recreational, technical, rebreather and more. • See your dives at a glance in detailed map views. • View gas consumption data (requires a compatible Garmin device). • Search for popular dive locations on the map using the Explore feature. • Attach photos to your dive logs and view them in your news feed. • Log your dive gear and track gear usage details. • Set and receive alerts for gear that is due for maintenance. • Store unlimited dives on Garmin’s secure cloud. • View smart notifications on compatible Garmin devices. • Receive and send SMS text messages, as well as display incoming calls, on compatible Garmin devices. (These features require SMS permission and call log permission, respectively.

2. The Garmin Dive app is the perfect companion for your diving adventures.

1. It would be great to see: - fish identification - equipment used - some dive calculators (weight calc, mod, nitrox, trimix, etc.) - registering dive buddies, dive masters, dive centers, dive locations once only and then the ability to select them from the list - a data base with the dive locations - a dive planner - Sac, Rmv details - option to print dive-log pages - option to back-up data in the cloud - alarms during the dive Etc.Best dive computer ever, and dive application is brilliantI am absolutely furious about this! On a dive boat right now, and was showing someone looking for a computer the Garmin ecosystem, which I've loved.

2. 2 topics, first you should make the app to work in an offline mode (I see no reason to need Internet just to download the dives), second (nice to have) to automatically take the dive site from the map when it recognised.

3. A separate app was completely unnecessary from a UX point of view...I'm a dive professional who has recommended the descent to hundreds of students based partly on the excellent Connect app.

4. Please put dive info back in the connect app... it worked fine and there are features that no longer function.

5. It picks one and I can't move my pictures into that folder.Cannot import or export dives either to / from app This feature needs to be added Why does it not link into Garmin Connect? Baffling design decision.

6. Logs are less intuitive to read, harder to access, and the app crashes most of the time when trying to go into dive details.

7. This really shouldn't be difficult, and it sucks on both this app and the garmin dive web app.

8. This is a huge downgrade from the old dive menus on Connect.

9. Buy a Teric.Overall great with the exception of adding photos to my dive.

10. I used to send links for dive profiles to students which in the new app is impossible.

11. Easy to set and use both on land and during a dive.

1. Fix Garmin Dive Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Garmin Dive: Restarting the app will resolve most errors.
2. Update the Garmin Dive App. Here is how:
   1. On Android goto PlayStore » Search for "Garmin Dive" » Open Garmin Dive™ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Garmin Dive » click "UPDATE".
3. Clear Garmin Dive™ app cache: Clearing cached data will force your app to retrieve the latest data directly from Garmin Dive servers.
   1. On Android, goto Settings » Apps » Select "Garmin Dive™" » click Storage » click "Clear Cache".
4. Check Garmin Dive app permissions. If any of these permissions required to use your device's features are disenabled, Garmin Dive might not work.
5. Uninstall and reinstall Garmin Dive. If nothing else has worked, completely uninstall Garmin Dive then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Garmin Dive not working

2. Fix Garmin Dive Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Garmin Dive be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Garmin Dive not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Garmin Dive may not be able to connect to the Internet when running in the background.