Published by Fronius International GmbH

Report an issue with Fronius Solar.web live.
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Why should I report an Issue with Fronius Solar.web live?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fronius International GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Fronius Solar.web live Customer Insights

1. The app needs to be scrapped, some thought given to supplying useful info, and the app should be rewritten from the ground up.This app is total rubbish, web page will not connect, but all I want to do is relay wifi info to my phone or PC.

2. The WIFI setup process passing through local access point to connect the Phone to inverter to Internet is a bit strange but I have other IOT device doing the same.

3. I have now just resorted to logging in via the website, which offers more comprehensive information anyway.Setup wizard takes ages to get from one step to another, if it doesn't freeze altogether.

4. Asks if you want to open view in a browser, which doesn't work, and if you don't, it ends the wizard.

5. 4 times I went through the set up to have a pop up ask me if I want to open in browser, if I click no it resets the whole set up, if I click yes it takes me to the website but it doesn't set up in the app.

6. This app needs A LOT of work and needs to be more user friendly.Took me forever to connect to the inverter.

7. Finally registered and got app installed Not intuitive, hard to install, wont log into website, goes into demo mode on opening and not your own system, no explanation of symbols colours or terminology.

8. Initially at website the programme didnt send the verification email and then put me into a loop with the verification process and needed to contact support to get sorted whilst installer waiting.

9. Luckily the web has quite nice feature and responds well.Trying to connect to an inverter to get data, app says 'connecting' and goes no further.

10. App gives no feedback about what it's doing, just shows loading spinners until you give up.Extremely challenging to set-up initially, took multiple attempts wasting a lot of time.

11. I could go on with other issues but the upshot is a very poorly designed and functioning app that needs a lot of work.

Steps to Troubleshoot & Fix Fronius Solar.web live Issues

1. Fix Fronius Solar.web live Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fronius Solar.web live: Restarting the app will resolve most errors.
  2. Update the Fronius Solar.web live App. Here is how:
    1. On Android goto PlayStore » Search for "Fronius Solar.web live" » Open Fronius Solar.web live » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fronius Solar.web live » click "UPDATE".
  3. Clear Fronius Solar.web live app cache: Clearing cached data will force your app to retrieve the latest data directly from Fronius Solar.web live servers.
    1. On Android, goto Settings » Apps » Select "Fronius Solar.web live" » click Storage » click "Clear Cache".
  4. Check Fronius Solar.web live app permissions. If any of these permissions required to use your device's features are disenabled, Fronius Solar.web live might not work.
  5. Uninstall and reinstall Fronius Solar.web live. If nothing else has worked, completely uninstall Fronius Solar.web live then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fronius Solar.web live not working


2. Fix Fronius Solar.web live Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fronius Solar.web live be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fronius Solar.web live not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fronius Solar.web live may not be able to connect to the Internet when running in the background.

Reported Issues