Contact SolarEdge Inverter SetApp Customer Service

Why should I report an Issue with SolarEdge Inverter SetApp?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SolarEdge Technologies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Commissioning your installation is quick and simple with step-by-step instructions and easy to read menus. • SetApp communicates between your smartphone and the inverter’s built-in Wi-Fi.

2. Activating and configuring your inverter is now done directly through your smartphone using the SetApp mobile application.

3. Important: this app is for use only with SetApp enabled inverters (no display).

4. Inverter commissioning has never been this easy.

5. All the information you need is in the palm of your hand.

6. No need for internet connection on site.

1. Steer clear of solaredge if possible, they don't care.Old SolarEdge inverters that had a built in screen had a commissioning time of less than 10min from activation to pairing, no extra device needed.

2. What a mess.Having problems with firmware upgrades fails using a android phone..... but once an iPhone has done the firmware upgrade you can connect and do everything using the android phone.

3. Today I spent about 3 extra hours on a job than necessary due to issues with the application not updating on my android phone which had perfect signal over my phone as well as over wifi.

4. Now all our techs take 4 times as long to power on systems, and even a simple diagnostic which was 2 button presses on older inverters now requires a 20min update every time.The new faceless inverter is a step backwards in this industry.

5. Meanwhile, my coworkers samsung phone is continuing to commission the second inverter on sight with no issues from the app.

6. Bring back the screen and replace this inverter.I'm currently have issues on a Samsung tablet connected over cellular signal.

7. But now the "connect to wifi" screen freezes every time after the inevitable factory reset.

8. Please fix as I'm a android phone user.Firmware Update is broken.

9. As an installer redundancy is nice to have so that if the app is not working I can access the inverter through the screen or vise versa.

10. I'm editing my review because their app/software has gotten EVEN WORSE! I used to have to do one or more factory resets every time, because the cellular wasn't working, or it was stuck in idle mode.

11. Just a heads up if something needs to be tweaked.I'm a Solar Installer and have had more issues with the new set app process than when the screens were on the inverters.

1. Fix SolarEdge Inverter SetApp Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SolarEdge Inverter SetApp: Restarting the app will resolve most errors.
2. Update the SolarEdge Inverter SetApp App. Here is how:
   1. On Android goto PlayStore » Search for "SolarEdge Inverter SetApp" » Open SolarEdge Inverter SetApp » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SolarEdge Inverter SetApp » click "UPDATE".
3. Clear SolarEdge Inverter SetApp app cache: Clearing cached data will force your app to retrieve the latest data directly from SolarEdge Inverter SetApp servers.
   1. On Android, goto Settings » Apps » Select "SolarEdge Inverter SetApp" » click Storage » click "Clear Cache".
4. Check SolarEdge Inverter SetApp app permissions. If any of these permissions required to use your device's features are disenabled, SolarEdge Inverter SetApp might not work.
5. Uninstall and reinstall SolarEdge Inverter SetApp. If nothing else has worked, completely uninstall SolarEdge Inverter SetApp then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SolarEdge Inverter SetApp not working

2. Fix SolarEdge Inverter SetApp Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SolarEdge Inverter SetApp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SolarEdge Inverter SetApp not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SolarEdge Inverter SetApp may not be able to connect to the Internet when running in the background.