Published by Fronius International GmbH on Sep 2, 2024

Report an issue with Welducation Basic.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Welducation Basic?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fronius International GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Welducation Basic image 1 contact Welducation Basic image 2

About Welducation Basic

1. It is then possible to compare the results of this interactively learned welding knowledge internationally with other App users via a ranking list.

2. The quiz helps achieving theoretical knowledge and by using the welding game, practical skills are virtually trained.

3. Using the quiz, every App user playfully builds up basic welding knowledge.

4. After successfully answering 10 multiple choice questions on welding through different levels, a final score will be calculated.

5. The virtual trainer - called "Ghost" - supports the welder with welding speed and position by giving coloured signs.

6. The welding game enables first practical experience with virtual welding.

7. Finally it is possible to playfully gain welding know-how.

8. This free of charge Application for smartphone and tablet provides information on welding.

9. The user welds through several levels by successfully completing different tasks (e. g. bead on a plate, fillet and butt weld).

10. Exhausting study of theoretical knowledge is a thing of the past, now that Welducation Basic is available.

11. Furthermore, it is possible to compare your high score internationally.

Welducation Basic Customer Insights

1. Also would like to see some stick and tig options with more material and weld scenarios.I am weld instruor.

2. I must look for other types of weld to add in the game.

3. Awesome little mig welding app.

4. I really appreciated to company about this aap.

5. It will helpful also me & my students.

6. Would like to see some freedom though.

Steps to Troubleshoot & Fix Welducation Basic Issues

1. Fix Welducation Basic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Welducation Basic: Restarting the app will resolve most errors.
  2. Update the Welducation Basic App. Here is how:
    1. On Android goto PlayStore » Search for "Welducation Basic" » Open Welducation Basic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Welducation Basic » click "UPDATE".
  3. Clear Welducation Basic app cache: Clearing cached data will force your app to retrieve the latest data directly from Welducation Basic servers.
    1. On Android, goto Settings » Apps » Select "Welducation Basic" » click Storage » click "Clear Cache".
  4. Check Welducation Basic app permissions. If any of these permissions required to use your device's features are disenabled, Welducation Basic might not work.
  5. Uninstall and reinstall Welducation Basic. If nothing else has worked, completely uninstall Welducation Basic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Welducation Basic not working


2. Fix Welducation Basic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Welducation Basic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Welducation Basic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Welducation Basic may not be able to connect to the Internet when running in the background.

Reported Issues