Contact Y-Star Customer Service

Why should I report an Issue with Y-Star: Celebrities Look Alike?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Friendzy Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. .very sufficient (sarcasm).I bought the subscription as a free trial and then a few days later went to cancel, it then took 37 pounds off my Christmas money even though I went to cancel! Do not buy and I want a refund of the money please I don't have much as it is and that was form Christmas! I then had just went to write a complaint to the support team but then their inbox was 'full' this very well might be a scam and having it on the Google play store is disgraceful please google play take off the store!Most likely a fake app,I got used the same photo three times(one of a woman even tho I am a man(biologically,with male characteristics) , different results and then after using different photos every time I still got photos of females.I the.

2. It uses the same people, it doesn't even look like them, they just pick a random celebrity with your picture and call it a day! Don't download and waste your time!!Scam my son downloaded this free app then they proceed to take monthly payments from me of £36.99 goole play won't refund me as says not on there policy and when I try to contact the developer there email inbox is full.

3. I can't believe google alow this app and its behaviour and do not to help.Um let me be honest it's actually a good app because all you have to do is take a picture and see how you look like but actually it's not a bad app actually but I gave it four Stars because there are some adds always pops on but it's a yes for me pls fix the adds 🙋 have a wonderful daySeriously? $39.99 quarterly for something 99% of people will use less then a handful of times and require cc for the trial to even start? Pfft $2.00 max for a lifetime license...the scam is strong with thisIt takes a random celebrity shot and morphs it with your picture.

4. Used a photoshopped image of me in which only 1/3 of my face existed and I got matched ,something that shouldn't be possible because my face isn't scannable at that point.I tried doing Thomas Brodie Sangster (an actor) and it came up with random people, one of them was Jenifer Aniston.

5. After that bug, it kept using the same pic over again (wasn't allowing me to change the pic), saying I looked like different actors each time.

6. First few times I tried to take a picture an ad would pop up, then the app would make me take the pic again (several times!!).

7. I thought, 'ok, I can be patient' cuz my friend really wanted to see if this app would say I looked like David Duchovny (which everyone I know says I do).

8. That's the main issue.

9. There are bugs.

10. Fun for a few minutes but not what they claim to be.It sucks I tried going on it but I had to pay just to use this app I tried closing the premium but it still say get premium but I can't close the offer its like to use the app your forced to get premium this app sucks don't use it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!😡😡😡😡😡😡😡I don't recommend because sometimes if I try to use it on someone it just uses the previous picture which is not them and it just pick random celebrities.

1. Fix Y-Star Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Y-Star: Restarting the app will resolve most errors.
2. Update the Y-Star App. Here is how:
   1. On Android goto PlayStore » Search for "Y-Star" » Open Y-Star: Celebrities Look Alike » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Y-Star » click "UPDATE".
3. Clear Y-Star: Celebrities Look Alike app cache: Clearing cached data will force your app to retrieve the latest data directly from Y-Star servers.
   1. On Android, goto Settings » Apps » Select "Y-Star: Celebrities Look Alike" » click Storage » click "Clear Cache".
4. Check Y-Star app permissions. If any of these permissions required to use your device's features are disenabled, Y-Star might not work.
5. Uninstall and reinstall Y-Star. If nothing else has worked, completely uninstall Y-Star then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Y-Star not working

2. Fix Y-Star Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Y-Star be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Y-Star not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Y-Star may not be able to connect to the Internet when running in the background.