Published by MobilePhoton on Jun 24, 2024

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Light Trails Customer Insights

1. You know it's a great concept that I did get one great piece of work out of it but haftar that every time and I'm talking I've been messing with this app for hours today but no matter what I stack it tells me that the resolution isn't comprable for each picture to to be able to blend now I want ahead and blended the ones the pics that I wanted that I got sick one great piece of work out up and now it's telling me the same thing that those are compatible so I'm going to go ahead and uninstalldoes exactly as it says, really light weight and simple, maybe too simple but it works for previewing, anything serious you probably wanna wait to do back home.Don't Work Error: Please Select Images with the same resolutionI love this app when it works, but lately it's been crashing after I pick a group of pictures.

2. Plz chek on to it.The app works well in my experience but it would be great if it would be possible to select the stacking method (ie addictive, luminosity, average, etc)Very very easy to use.

3. Not worth itAfter selecting the multiple images in Comet mode, then click Select again to finish....it's crash.

4. But recently started crashing even for 10 photos in jpg formatMy S10± with 12gb ram refuses to bring in more than 300 images.

5. Difficult to select images from different folder.

6. But recetly started crashing when images are selected.

7. Can't even safe the picture, just crashes as soon as I select them from my camera roll.

8. I'm using a galaxy s20This was a good app.

9. I reinstalled it multiple times.

10. Raw photos can be stacked.

11. Even i rebooted my mobile as well.

Steps to Troubleshoot & Fix Light Trails Issues

1. Fix Light Trails Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Light Trails: Restarting the app will resolve most errors.
  2. Update the Light Trails App. Here is how:
    1. On Android goto PlayStore » Search for "Light Trails" » Open Light Trails - Star Trails » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Light Trails » click "UPDATE".
  3. Clear Light Trails - Star Trails app cache: Clearing cached data will force your app to retrieve the latest data directly from Light Trails servers.
    1. On Android, goto Settings » Apps » Select "Light Trails - Star Trails" » click Storage » click "Clear Cache".
  4. Check Light Trails app permissions. If any of these permissions required to use your device's features are disenabled, Light Trails might not work.
  5. Uninstall and reinstall Light Trails. If nothing else has worked, completely uninstall Light Trails then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Light Trails not working


2. Fix Light Trails Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Light Trails be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Light Trails not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Light Trails may not be able to connect to the Internet when running in the background.

Reported Issues

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