Contact Fiverr Customer Service

Why should I report an Issue with Fiverr - Freelance Service?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fiverr to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fiverr’s leading global network of freelancers is trusted by over 11M businesses and entrepreneurs. “The app allows you to browse the millions of gigs listed on Fiverr, from logo design and music composition to style consultations. “As you would expect, the Fiverr App is easy on the eyes.

2. Whether you need a variety of services to build your business from the ground up or one expert to complete one perfect job, Fiverr offers a world of creative freelancers.

3. With the leading online marketplace for digital freelance services, Fiverr provides instant access to a global network of remote freelancers.

4. Our Fiverr mobile app breaks down all work barriers: browse your options, place orders, and get updates – anytime, anywhere.

5. No matter where you are, what service you need, or which deadline and budget you’re working with, you can find the right freelancer here ➜ 24 hours a day, 365 days a year.

6. Whatever you need – find the right freelance service on Fiverr!

7. Rushing to complete a project on-the-go? Fiverr is here to help.

8. Fiverr connects entrepreneurs to experts to help them get every great idea done.

9. Welcome to the world’s most affordable and efficient digital freelancer community.

10. Get a freelancer from across the world to deliver the project before you wake up.

11. There’s a heavy emphasis on the visuals allowing you to easily see what is being sold in each listing.

1. Anytime I add to an order, another service fee is charged, which is my bad, but then charging another service fee to tip? I just think that is bad business practice.Soo, I honestly didn't even set an account up, hence the two star.

2. These dumb apps and their trigger sensitive issues.Had an excellent experience with an artist contracted to create a company logo for me.

3. When talking with prospective clients and they send me a file, I click download and it just keeps showing the spinning icon and never actually downloads, and it won't be till like 10 minutes later I'll get a notification saying my file was downloaded.

4. I can understand taking a cut of the original service charge, but it was my belief that the full amount of the tip would go to the artist.

5. It's useful for just exchanging messages between buyers and sellers just like the website, but all the other functions and features are far worse on the app or removed entirely.

6. Other than that it's been a great experience.I have had a great experience with most of the sellers I deal with on the platform.

7. However, i wish I could tip the performer without being charged a second service fee at the end.

8. My issue is with the service fees charged by Fiverr.

9. It's harder to see a sellers gig page or make purchases on the app, there's no Home button, dropping internet speeds will lock the app, and uploading attachments is much worse, as it takes you to a separate page do that.

10. However, when I went to tip her extra for such excellent service, I noticed your company took nearly 30% of the tip.

11. Can that be fixed? If we're penalized for slow response times, it only makes sense for the messages to be delivered in real time....I have no idea what happened.

1. Fix Fiverr Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fiverr: Restarting the app will resolve most errors.
2. Update the Fiverr App. Here is how:
   1. On Android goto PlayStore » Search for "Fiverr" » Open Fiverr - Freelance Service » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fiverr » click "UPDATE".
3. Clear Fiverr - Freelance Service app cache: Clearing cached data will force your app to retrieve the latest data directly from Fiverr servers.
   1. On Android, goto Settings » Apps » Select "Fiverr - Freelance Service" » click Storage » click "Clear Cache".
4. Check Fiverr app permissions. If any of these permissions required to use your device's features are disenabled, Fiverr might not work.
5. Uninstall and reinstall Fiverr. If nothing else has worked, completely uninstall Fiverr then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fiverr not working

2. Fix Fiverr Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fiverr be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fiverr not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fiverr may not be able to connect to the Internet when running in the background.