Contact Upwork Customer Service

Why should I report an Issue with Upwork for Freelancers?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Upwork Global Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Upwork was created to help freelancers find more clients and to start, run, and grow their own businesses.

2. With millions of jobs posted on Upwork annually, freelancers are earning money by providing companies with over 5,000 skills across more than 70 categories of work.

3. Upwork was created to give freelancers and agencies the ability to start, run, and grow their own businesses.

4. Upwork Payment Protection uses a simple and streamlined process that helps you get paid on time–with direct deposit, PayPal, wire transfers and more.

5. Upwork is the largest online talent solution connecting businesses and skilled freelance professionals.

6. The path to a successful freelancing career is now at your fingertips, easy to navigate, and reliable with built-in protections to ensure fair and timely payments for the work you do.

7. Enjoy the freedom and flexibility of finding rewarding work from anywhere across the globe, including opportunities to work with startups to large, established brands.

8. Use Upwork to communicate, share files, and collaborate throughout–from your desktop or mobile device.

9. Looking for quality freelance work from high-value clients? Look no further.

10. Whatever your skillset may be, there's a project waiting for you on Upwork.

11. We’ll help you find top-jobs based on the information you provide on your profile.

1. The other really annoying thing is when you get a notification that you have been invited to a job, go to notifications and, click respond, you are taken out of the app to your browser.

2. Maintaining a good standing where you get promoted with upwork is nearly impossible.Update: as of the last 2 updates, the app doesn't work at all.

3. My account was banned from upwork because I browse jobs but haven't received any recent work on the site.

4. I travel for work, bit if I can't filter between HI, TX and FL it renders the app practically useless unless you have and hours to search 131 pages for the titled position in the area you're willing to work.

5. (My phone is a bit older, though, so that could be causing it.) For anyone getting stuck on the "download client app" screen, uninstalling and then reinstalling the app fixed that for me.This app is very sluggish.

6. I am on the app and I can refresh the page but my messages send 20 minutes late every single time.

7. It also needs to be opened and closed 2x to fully update my messages, even when I have notifications for them all.

8. When scrolling through jobs, if I click on a job posting, the app will freeze for several seconds upon trying to return to the full list of current openings.

9. Great site and company, but this app desperately needs work, it's been like this for a while now.This review is specifically for the app.

10. Loading the app takes several minutes, and then even more time as you click through the tabs.

11. And just recently I've stopped receiving push notifications from the app so I never know when I get a message from a client anymore.

1. Fix Upwork Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Upwork: Restarting the app will resolve most errors.
2. Update the Upwork App. Here is how:
   1. On Android goto PlayStore » Search for "Upwork" » Open Upwork for Freelancers » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Upwork » click "UPDATE".
3. Clear Upwork for Freelancers app cache: Clearing cached data will force your app to retrieve the latest data directly from Upwork servers.
   1. On Android, goto Settings » Apps » Select "Upwork for Freelancers" » click Storage » click "Clear Cache".
4. Check Upwork app permissions. If any of these permissions required to use your device's features are disenabled, Upwork might not work.
5. Uninstall and reinstall Upwork. If nothing else has worked, completely uninstall Upwork then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Upwork not working

2. Fix Upwork Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Upwork be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Upwork not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Upwork may not be able to connect to the Internet when running in the background.