Contact Freelancer Customer Service

Why chat with our AI Freelancer Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Freelancer.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. and it would be great if we could filter our searches... Like search viewing least time remaining first or highest paying job first... this app has potential for sure!Roundabout way of getting to contests, and then the ranking interface renders it unusable.

2. On fast internet it takes so much of time to load, if the internet is slow it stuck at the welcome screen.

3. As mush as I like the platform, the app takes ages to load, it is very slow, and unusable as a result of it.

4. Edit: Upon checking the app data usage, I found out that it was downloading some files for the first time opening.

5. :(It's nice to be online finding preferable jobs, but the fact that I will most likely be required to pay for courses and not being able to link an existing w3schools certificate just makes it stressful.

6. Cleared cache, reinstalled the app multiple times, cleared data, connected to high speed internet, but still, the app in not opening and stuck on loading screen.

7. It takes time at the starting but if you have skills you can do really good at the platform.

8. It took a good amount of time of doing useless steps to check the project.

9. Any option that i click, takes a lot of time to work.

10. I will not be able to use this app for very basic purposes, so I'm not keeping it.I think the concept is very cool and helpful, it gets complicated when trying to explain exactly how you want things done with out verbal communication.

11. The response time of any action is really slow.

1. Fix Freelancer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Freelancer: Restarting the app will resolve most errors.
2. Update the Freelancer App. Here is how:
   1. On Android goto PlayStore » Search for "Freelancer" » Open Freelancer: Hire & Find Jobs » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Freelancer » click "UPDATE".
3. Clear Freelancer: Hire & Find Jobs app cache: Clearing cached data will force your app to retrieve the latest data directly from Freelancer servers.
   1. On Android, goto Settings » Apps » Select "Freelancer: Hire & Find Jobs" » click Storage » click "Clear Cache".
4. Check Freelancer app permissions. If any of these permissions required to use your device's features are disenabled, Freelancer might not work.
5. Uninstall and reinstall Freelancer. If nothing else has worked, completely uninstall Freelancer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Freelancer not working

2. Fix Freelancer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Freelancer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Freelancer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Freelancer may not be able to connect to the Internet when running in the background.