Published by Freelancer.com on Nov 22, 2024

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Why should I report an Issue with Freelancer: Hire & Find Jobs?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Freelancer.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Freelancer: Hire & Find Jobs

1. We have millions of freelancers ready to work on thousands of jobs: find software engineers, web developers, graphic designers, content writers, SEO specialists, translators, illustrators, and more.

2. Whether you’re looking for experts in Illustrator, Photoshop, After Effects, graphic design, animation, motion design, 3D design, or 3D rendering you’ll be able to find the perfect freelancer.

3. Hire freelancers for data entry work such as editing Excel files, gathering data, analysis, and more.

4. Start talking to a larger pool of freelancers than you’ll ever find on Upwork, Fiverr, or Toptal.

5. Hire designers on Freelancers and get anything designed, from a business card to a website.

6. Hire marketers for search engine marketing, Facebook marketing, Google AdWords, online marketing, YouTube, email marketing or Google Analytics.

7. We are the world’s largest freelancing, outsourcing, and crowdsourcing marketplace that connects freelancers and those who want to hire freelancers.

8. Hire the best talent or find work from anywhere in the world.

9. Find translators for English, German, French, Spanish, Chinese (Simplified), Chinese (Traditional), Mandarin, Cantonese, Italian or Hindi.

10. Get it designed & developed by expert freelancers instead, and have your custom solution built by professionals for the best price.

11. Hire programmers and developers on Freelancer.

Freelancer Customer Insights

1. and it would be great if we could filter our searches... Like search viewing least time remaining first or highest paying job first... this app has potential for sure!Roundabout way of getting to contests, and then the ranking interface renders it unusable.

2. On fast internet it takes so much of time to load, if the internet is slow it stuck at the welcome screen.

3. As mush as I like the platform, the app takes ages to load, it is very slow, and unusable as a result of it.

4. Edit: Upon checking the app data usage, I found out that it was downloading some files for the first time opening.

5. :(It's nice to be online finding preferable jobs, but the fact that I will most likely be required to pay for courses and not being able to link an existing w3schools certificate just makes it stressful.

6. Cleared cache, reinstalled the app multiple times, cleared data, connected to high speed internet, but still, the app in not opening and stuck on loading screen.

7. It takes time at the starting but if you have skills you can do really good at the platform.

8. It took a good amount of time of doing useless steps to check the project.

9. Any option that i click, takes a lot of time to work.

10. I will not be able to use this app for very basic purposes, so I'm not keeping it.I think the concept is very cool and helpful, it gets complicated when trying to explain exactly how you want things done with out verbal communication.

11. The response time of any action is really slow.

Steps to Troubleshoot & Fix Freelancer Issues

1. Fix Freelancer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Freelancer: Restarting the app will resolve most errors.
  2. Update the Freelancer App. Here is how:
    1. On Android goto PlayStore » Search for "Freelancer" » Open Freelancer: Hire & Find Jobs » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Freelancer » click "UPDATE".
  3. Clear Freelancer: Hire & Find Jobs app cache: Clearing cached data will force your app to retrieve the latest data directly from Freelancer servers.
    1. On Android, goto Settings » Apps » Select "Freelancer: Hire & Find Jobs" » click Storage » click "Clear Cache".
  4. Check Freelancer app permissions. If any of these permissions required to use your device's features are disenabled, Freelancer might not work.
  5. Uninstall and reinstall Freelancer. If nothing else has worked, completely uninstall Freelancer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Freelancer not working


2. Fix Freelancer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Freelancer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Freelancer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Freelancer may not be able to connect to the Internet when running in the background.

Reported Issues