Published by Fig Tech Inc.

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Why should I report an Issue with Fig Loans: Borrow. Build Credit. No Fees.?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fig Tech Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Fig Loans Customer Insights

1. I downloaded it thinking it was a glitch, and it still didn't show how much money I could get, it wouldn't let me adjust how much or seeThey approved me for a small loan... had me sign for a payment schedule that was broke down into 4 payments that I could have easily afforded... A few days later they send me the money.. So I use it for what I needed for.. wake up the very next day and FIG had wrote themselves a check out of my checking account for the full amount of the loan... Now they won't respond to any of my messages or answer the phone, and I am in a very bad situation with my car loan... Thanks alot Fig you fks...I don't know.

2. They do check your credit and bank history and are absolutely discriminatory regarding blemishes on your credit and bank history.Got 1 loan, made my monthly payments and paid off on time.

3. Not simple to use, not easy to understand, pages keep reloading and redirecting, not user friendly, impossible to use, not clear about pulling credit scores, basically this app and loan is a waste of time.

4. I didnt need the loan, just trying to establish my credit.This company is advertised as a bad credit rebuilder company who helps by giving you a loan and you repay it over time.

5. At first it asks where you're from, I choose texas and it won't even let me choose my Loan amount, it doesn't show how much I could recieve, it just says "pick loan" I have ZERO information about the loan and they want me to agree to it.

6. As the last step of our process (after you have passed all our internal approvals), we run a credit / identity check with a third party information service called Clarity.

7. We don't look at any traditional credit scores when making loan decisions.

8. I don't know about y'all but that sounds like a scam! I never write reviews but I had to for this because that is absolutely ridiculous! I've only ever had ONE loan and that was not from this stupid appAbsolutely terrible, I downloaded it thinking was an awesome app, but as soon as I opened the app I was very disappointed.

9. Their loan process is fantastic and the structure of paying back is phenomenal.Clear as day to understand exactly what you owe and what you can save by paying early.

10. Clearly stated that after first loan the amount u will be eligable for will increase after successfully paying off loan.

11. Both points are false as i have paid off numerous loans faithfully for awhile and when requesting for an increase i was denied due to bad credit.

Steps to Troubleshoot & Fix Fig Loans Issues

1. Fix Fig Loans Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fig Loans: Restarting the app will resolve most errors.
  2. Update the Fig Loans App. Here is how:
    1. On Android goto PlayStore » Search for "Fig Loans" » Open Fig Loans: Borrow. Build Credit. No Fees. » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fig Loans » click "UPDATE".
  3. Clear Fig Loans: Borrow. Build Credit. No Fees. app cache: Clearing cached data will force your app to retrieve the latest data directly from Fig Loans servers.
    1. On Android, goto Settings » Apps » Select "Fig Loans: Borrow. Build Credit. No Fees." » click Storage » click "Clear Cache".
  4. Check Fig Loans app permissions. If any of these permissions required to use your device's features are disenabled, Fig Loans might not work.
  5. Uninstall and reinstall Fig Loans. If nothing else has worked, completely uninstall Fig Loans then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fig Loans not working


2. Fix Fig Loans Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fig Loans be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fig Loans not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fig Loans may not be able to connect to the Internet when running in the background.

Reported Issues