Contact PCPortal Customer Service

Why should I report an Issue with PCPortal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FCA US LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Allow the user to answer Chrysler generated critical shortage tickets and float alarms via mobile device(s).

2. Currently suppliers must login into esupplier to access PC Portal II to answer tickets via mobile device.

3. This application is intended to be used by the supply base.

4. This will help in providing part shipping information to Chrysler plants to ensure part availability and reduce premium transport expense by allowing more time for hours of in-transit.

1. My work computer can get in the portal just fine though.After deleting the cache and old data in the app it runs great! Comes in handy when I need to step out to the store or anywhere else that's impossible for my laptopThe app crashes immediately.

2. Reinstalled and have the same problem.the app crashes immediatelyCrashing like crazyNo longer recieving Critical shortage push notifications.

3. Would be helpful if we could change password on the app, not forced to change password on web, which can result in DRIVe violations for missed tickets.

4. I cannot log in at allApp still lacks notifications of float alarms.

5. Please add Float alarms to notifications as well.I have use a Samsung S8+ this app continues to kick me out.

6. FCA support had me clear the app's storage data and now it works great.

7. 🤣Can't get in, every time I try to login it says that the communication server is error and to please try again.

8. No longer able to prioritize notifications.

9. It was awesome when it worked !The app keeps forcing close.

10. App was crashing when I installed on my new Galaxy S9.

11. I'm free of lugging the laptop everywhere now.

1. Fix PCPortal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PCPortal: Restarting the app will resolve most errors.
2. Update the PCPortal App. Here is how:
   1. On Android goto PlayStore » Search for "PCPortal" » Open PCPortal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PCPortal » click "UPDATE".
3. Clear PCPortal app cache: Clearing cached data will force your app to retrieve the latest data directly from PCPortal servers.
   1. On Android, goto Settings » Apps » Select "PCPortal" » click Storage » click "Clear Cache".
4. Check PCPortal app permissions. If any of these permissions required to use your device's features are disenabled, PCPortal might not work.
5. Uninstall and reinstall PCPortal. If nothing else has worked, completely uninstall PCPortal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PCPortal not working

2. Fix PCPortal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PCPortal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PCPortal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PCPortal may not be able to connect to the Internet when running in the background.