Published by FCA US LLC

contact Drive DODGE Chat with our AI-based Drive DODGE Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Drive DODGE?



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Why chat with our AI Drive DODGE Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Drive DODGE.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I can access information on my vehicle including the owners manual and check service records and recommend service at certain milage so I know what to expect when getting maintenance done.

2. Went back tried clicking link in the email again and it said "link expired, link valid for 72 hours", I had just received and clicked it a minute before.The records part keeps showing that it was unable to save my records.

3. Please fix this glitch.I love dodge as a company, but I got my 2016 dodge dart from golden oldies, and my navigation system doesn't work, granted I don't really need it, but this is my first car, I kinda want it to be perfect.

4. When I did select a dealer, the website link didn't do anything & tapping on directions said "your phone doesn't support Google maps" which is not true.

5. I installed app, I clicked register account, then the app said, "check your email to create account", I checked my email and clicked the link in the email that said, "continue account registration" and I got a message that said ....server unavailable.

6. Please fix !!!!!! App is fixed and work fine, customer service called also to check , plus they send me an email.

7. The reason for only three stars is the app crashes often when the log-in button is hit and I wish this would get fixed.Worthless, horrible app and this doesn't reflect well on Dodge.

8. I've been struggling with tech support for a month to get the maintenance schedule to work and it still doesn't.

9. When will the app being fixed? Called customer service, nice, trying to be helpful but , nothing changed.

10. It has my dealership information and am able to update my service myself for any maintenance I do on my own.

11. It just stop working about 6 months later.What little functionality this app has doesn't work.

Steps to Troubleshoot & Fix Drive DODGE Issues

1. Fix Drive DODGE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Drive DODGE: Restarting the app will resolve most errors.
  2. Update the Drive DODGE App. Here is how:
    1. On Android goto PlayStore » Search for "Drive DODGE" » Open Drive DODGE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drive DODGE » click "UPDATE".
  3. Clear Drive DODGE app cache: Clearing cached data will force your app to retrieve the latest data directly from Drive DODGE servers.
    1. On Android, goto Settings » Apps » Select "Drive DODGE" » click Storage » click "Clear Cache".
  4. Check Drive DODGE app permissions. If any of these permissions required to use your device's features are disenabled, Drive DODGE might not work.
  5. Uninstall and reinstall Drive DODGE. If nothing else has worked, completely uninstall Drive DODGE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Drive DODGE not working


2. Fix Drive DODGE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Drive DODGE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Drive DODGE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Drive DODGE may not be able to connect to the Internet when running in the background.

Reported Issues

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