Published by FCA US LLC

contact Jeep® Adventure Chat with our AI-based Jeep Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Jeep?



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Why chat with our AI Jeep Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Jeep.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Happy to re-evaluate if this ever gets fixed.Does not let me register, I will update my feedback once this is fixed, could not find any help with this on internet, error popping: " Registration failed with error "Not able to register, phone number entry errenous in appCant register, cant sign in Will not work ontablet.

2. Seems pretty standard...Like everyone else I am unable to register keep getting error message2 to 3 stars ratings are definitely from those who are NOT ALLOWED TO REGISTER.

3. I was able to log in a couple months ago and it looked interesting, but I have been getting a "server unreachable" error ever since.

4. WorthlessThis app will not let you sign upIt won't let me register and I am an American.

5. Needs Lots of testing Cant scroll window.Servers unreachable.

6. Apps goodCan't even register.

7. oh come on you peasants , have a ❤️.

8. It's only for Americans.

Steps to Troubleshoot & Fix Jeep Issues

1. Fix Jeep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jeep: Restarting the app will resolve most errors.
  2. Update the Jeep App. Here is how:
    1. On Android goto PlayStore » Search for "Jeep" » Open Jeep® Adventure » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jeep » click "UPDATE".
  3. Clear Jeep® Adventure app cache: Clearing cached data will force your app to retrieve the latest data directly from Jeep servers.
    1. On Android, goto Settings » Apps » Select "Jeep® Adventure" » click Storage » click "Clear Cache".
  4. Check Jeep app permissions. If any of these permissions required to use your device's features are disenabled, Jeep might not work.
  5. Uninstall and reinstall Jeep. If nothing else has worked, completely uninstall Jeep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jeep not working


2. Fix Jeep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jeep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jeep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jeep may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!