Contact Messenger Kids Customer Service

Why should I report an Issue with Messenger Kids – The Messaging?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Facebook to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Parents can manage their kids' contact list, and monitor messages on the Messenger Kids app.

2. Stickers, GIFs, emojis, and drawing tools give kids more ways to express themselves.

3. When kids block contacts, parents are notified.

4. We’re always working to improve Messenger Kids.

5. Kid-friendly filters, reactions, and sound effects make video chats with friends and family even better.

6. Parents can set usage limits when it’s bedtime, and there are no in app-purchases or ads.

7. If you’d like to share any feedback with us or for more information, visit messengerkids. com.

1. I'm on call with a friend and then both our screens go black to each other and we can't hear one and other.great app!! i just really think there should be an option to change the color of text bubbles on android phone.

2. Needs to be fixed.Pretty good, but sometimes it is glitchy like when someone calls it takes a few minutes to show, and notifications don't always go off even when there on but those are normal for most apps so I won't complain.

3. Can someone please work on fixing the bugs? Specifically, when somebody sends me a bunch of photos at once, no matter which one I click on, it only shows me the first photo they sent.

4. it’d be great if it was updated where you can change text bubble color on phones, and maybe add more colors, w/ designs.

5. 😊😁We've used this app for years, and it has been a great way for our kids to talk to their friends in a way that I can monitor.

6. So I accidentally sent the f-word twice in the group chat! And I couldn't even delete the messages because the only option is to copy the text! Please fix these issues with your app.

7. Otherwise, great app!This is amazing! You can see who your kid talked to the past day and see their contacts which makes it safe for my kids and other kids as well! I like how I choose whether or not they can add someone.

8. It only happens when I call with messenger kids, as other texting apps don't have this glitch.

9. We can't tap on them and change the filter to whatever it says we should.This app used to be a fun, enjoyable messaging app for kids, but now there are lots of bugs and it is very glitchy.

10. i have a03s, and there’s no option to change my text color unless i were to use an ipad/tablet.

11. Whenever she sends me videos, I am able to see the first like 3 seconds, then it stops loading and will not show any more.

1. Fix Messenger Kids Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Messenger Kids: Restarting the app will resolve most errors.
2. Update the Messenger Kids App. Here is how:
   1. On Android goto PlayStore » Search for "Messenger Kids" » Open Messenger Kids – The Messaging » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Messenger Kids » click "UPDATE".
3. Clear Messenger Kids – The Messaging app cache: Clearing cached data will force your app to retrieve the latest data directly from Messenger Kids servers.
   1. On Android, goto Settings » Apps » Select "Messenger Kids – The Messaging" » click Storage » click "Clear Cache".
4. Check Messenger Kids app permissions. If any of these permissions required to use your device's features are disenabled, Messenger Kids might not work.
5. Uninstall and reinstall Messenger Kids. If nothing else has worked, completely uninstall Messenger Kids then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Messenger Kids not working

2. Fix Messenger Kids Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Messenger Kids be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Messenger Kids not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Messenger Kids may not be able to connect to the Internet when running in the background.