Contact JusTalk Kids Customer Service

Why should I report an Issue with JusTalk Kids - Safe Messenger?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JusTalk to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Very easy to use yet so many options! The layout is amazing as well, no matter what device it's being used on.I actually love this and its like u have ur very own WhatsApp but for kids, u dont need an email just a nickname i think, cause i had this for a very long time and u dont even need to put in ur phone number, u can call, text, draw and even use a microphone, u can send pictures and videos (but no longer than 10 secs if ur recording) and u even have emojis, love this game and i will honestly rate it 5 stars in my opinion.Personally this app is great but it keeps on saying that some on has logged into my account with another device...but I only use this device.

2. The entire app is extremely user and child friendly, text messaging is easy to use and my 8 year old was able to use the phone call and video call settings no problem.The sound quality on the calls is great And to this day I've had no issues.Good app for kids and even adults it has facetime and call and it's like a regular messaging app just with a little bit more strict features.

3. The ages I would recommend this to are 6 to like 13 it's a great app I use it with my friends all the time would recommend 😌💅 update I've been using this app and it's just amazing and I just found out it has a non kid app so iff you don't want the "strict" features like having to do simple math questions but besides that I love the app 100/10 love it.Awesome, you can text and call your friends.

4. Some other suggestiins I have: being able to customize you chat bubble and font, being able to make a drawing (just with simple brushes, and rainbow colors), and being able to have more than 2 people in a video call.

5. The only problem is that when you are on meeting you can never hear properly even with full volume, and it's kinda annoying when BOTH friends have to add each other to be a able to talk.Too many things are preminum and what if the child knows the sum?I'm nine and I have a parental passcode but before that, I could answer the sums effortlessly! Overall, four stars and is the best app I have.Absolutely terrible.

6. If you add all this, the app would become my main messaging app, with every feature that I want! ❤ Would reccomend if you just want to talk with one other person.This app is awesome! It has really helped us with giving our 8 year old more independence.

7. She is too young for a phone but her tablet gives her plenty of options to video call, voice call, and send me texy messages as well.

8. No ability to change functions, it's an absolute waste of $30 that I don't have to spare 🤬 Edit - I contacted the developer as requested and never heard a thing.The best communication app for both adults and kids by far.

9. I forgot my password and now ive lost ALL of my friends and can't get in contact with them because my account is gone.

10. This app was great, except I couldn't include more than one other person in a conversation.

11. Plus it will not stay logged in on my child's device, it logs out after a minute or two.

1. Fix JusTalk Kids Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart JusTalk Kids: Restarting the app will resolve most errors.
2. Update the JusTalk Kids App. Here is how:
   1. On Android goto PlayStore » Search for "JusTalk Kids" » Open JusTalk Kids - Safe Messenger » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JusTalk Kids » click "UPDATE".
3. Clear JusTalk Kids - Safe Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from JusTalk Kids servers.
   1. On Android, goto Settings » Apps » Select "JusTalk Kids - Safe Messenger" » click Storage » click "Clear Cache".
4. Check JusTalk Kids app permissions. If any of these permissions required to use your device's features are disenabled, JusTalk Kids might not work.
5. Uninstall and reinstall JusTalk Kids. If nothing else has worked, completely uninstall JusTalk Kids then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing JusTalk Kids not working

2. Fix JusTalk Kids Server issues & Internet Connection

1. Check network connection: An unstable Internet will make JusTalk Kids be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to JusTalk Kids not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, JusTalk Kids may not be able to connect to the Internet when running in the background.