Contact Stars Messenger Kids Safe Chat Customer Service

Why should I report an Issue with Stars Messenger Kids Safe Chat?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Connect Works to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Download Stars Messenger Kids App for FREE and enjoy 100% safe chatting, video calling, and group video chats with your family and friends using our kids messenger app. Have fun!

2. Stars is safe by design - instead of searching for people to add, users need their friend’s username as well as their unique private Friend Code.

3. Stars Messenger Kids lets you safely message, call, and group video chat with your family and friends without any phone number, strangers, or ads.

4. A: On Stars, your Friend Code is your unique randomly generated code that you should only give out to the people that you want to be added by on Stars.

5. To add a friend on Stars, you will need to ask them for their username and friend code, and to be added on Stars, they will need your username and friend code.

6. Welcome to Stars Messenger Kids - private, safe, and free messaging/video chat for kids and all ages.

7. Parent View allows you the ability to see who your child is friends with, the groups they're in, their time spent on Stars, and more.

8. After you delete the person from your contacts, you will be prompted to reset your Friend Code - this way, the person you have blocked will have no way to add you again. All done!

9. If you like the Stars Messenger Kids app, please give us feedback.

10. On Stars, you must first accept add requests first for that person to be able to message you.

11. With the ability to reset your Friend Code, you are always in control of who can connect with you.

1. It's installed and she can receive messages from me and reply if she hits the message bubble, but we can't find the icon on her screen for her to initiate contacting mePerfect!!Its so useful on many ways but I what I suggest is that u could make it where u don't need WiFi or Internet,aswell as data.I use this every day and its so good to text.Theres mo issues at all but my idea is above(adding where u don't need WiFi or Internet,aswell as data!(:It is so fun for me when my friends say wanna call after this and I can play different games whatch vids together and any thing else,I do rate this for all children safety and I would not let the kids give out there pin and users to random people!This app is awesome you don't have to pay for anything , but sometimes it overlaps and there's two of me and then it's all echoe but overall I recommend this app if your parents dont wanna pay for cellul...

2. Stars has exceeded my expectations! We can even video chat (which she likes to do when I'm out walking the dog)! This app is so simple to use and she doesn't need a phone number to use it.

3. Thanks for a great product!!I love the simplicity and privacy of this app, but, the following: messages don't always show up in the group chat.

4. This app has tons of promise and I love the security that it provides.Can't figure out how to get the app icon to appear on my granddaughter's kid safe iPad.

5. Please fix these things!I LOVE this app so far! My young daughter has an iPod touch completely locked down with no internet but with WiFi.

6. Awesome app!! We wanted a way for our kids to be able to text us and a few specific friends/grandparents in a limited/safe way.

7. Video and voice chats don't seem to come through as a notification though, and in reading up it seems like this outage was not an isolated thing.

8. I wanted a totally safe way to text her, without giving her access to social media.

9. Highly recommend!!Installed this app so my kiddos can talk to their friend group and their grandparents originally we couldn't get it to connect on either account.

10. It's about as family-friendly as you can get! Installation of app was smooth and simple and it doesn't take up much space memory-wise.

11. While she can message and FaceTime family members with Apple products, I have Android.

1. Fix Stars Messenger Kids Safe Chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Stars Messenger Kids Safe Chat: Restarting the app will resolve most errors.
2. Update the Stars Messenger Kids Safe Chat App. Here is how:
   1. On Android goto PlayStore » Search for "Stars Messenger Kids Safe Chat" » Open Stars Messenger Kids Safe Chat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stars Messenger Kids Safe Chat » click "UPDATE".
3. Clear Stars Messenger Kids Safe Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Stars Messenger Kids Safe Chat servers.
   1. On Android, goto Settings » Apps » Select "Stars Messenger Kids Safe Chat" » click Storage » click "Clear Cache".
4. Check Stars Messenger Kids Safe Chat app permissions. If any of these permissions required to use your device's features are disenabled, Stars Messenger Kids Safe Chat might not work.
5. Uninstall and reinstall Stars Messenger Kids Safe Chat. If nothing else has worked, completely uninstall Stars Messenger Kids Safe Chat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Stars Messenger Kids Safe Chat not working

2. Fix Stars Messenger Kids Safe Chat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Stars Messenger Kids Safe Chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Stars Messenger Kids Safe Chat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Stars Messenger Kids Safe Chat may not be able to connect to the Internet when running in the background.